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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515407764
Report Date: 02/14/2025
Date Signed: 02/14/2025 10:52:27 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2025 and conducted by Evaluator Laura Chavez
COMPLAINT CONTROL NUMBER: 13-CC-20250211154711
FACILITY NAME:RAMIREZ, JUANITA FAMILY CHILD CARE HOMEFACILITY NUMBER:
515407764
ADMINISTRATOR:RAMIREZ, JUANITAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 598-2490
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:14CENSUS: 3DATE:
02/14/2025
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Juanita RamirezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff member yelled in the presence of day care children in care.

Staff member used inappropriate language in the presence of day care children in care.
INVESTIGATION FINDINGS:
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On February 14, 2025, at 9:25am, Licensing Program Analyst (LPA) Laura Chavez conducted a complaint inspection and met with licensee Juanita Ramirez. It was alleged that a staff member yelled in the presence of day care children in care. It was also alleged that a staff member used inappropriate language in the presence of day care children in care.

An interview with the licensee’s assistant (S1) admitted to and took full responsibility of yelling and using inappropriate language in the presence of day care children in care. S1 stated they were in the bathroom and became overwhelmed while attempting to prevent children from removing blankets from a cabinet while someone was ringing the doorbell.

Based on an interview, the preponderance of evidence standard has been met, therefore, the allegations are substantiated.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20250211154711
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: RAMIREZ, JUANITA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515407764
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/14/2025
Section Cited
CCR
102423(a)(1)(2)(4)
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Personal Rights: Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative.
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The licensee agrees that she and S1 will review the information provided through the Title 22 Regulations and the video through the departments website:
regarding Personal Rights.
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This requirement is not met as evidenced by:

The licensee's assistant (S1) admitting to yelling and using inappropriate language in the presence of children in care.
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Once Title 22 Regulations and the video is reviewed the licensee will submit a written statement on how she and staff will ensure maintaining the personal rights of all children in care.
The plan of correction shall be submitted to CCLD on or before 3/14/2025.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 13-CC-20250211154711
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: RAMIREZ, JUANITA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515407764
VISIT DATE: 02/14/2025
NARRATIVE
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An exit interview was conducted with licensee Juanita Ramirez, a plan of correction was discussed, and appeal rights were provided. The following Type B violation of the California Code of Regulations, Title 22; Division 12, was cited: see LIC 9099D.

All licensing reports are public information and must be made available upon request for at least three years. A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.00.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3