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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515407918
Report Date: 02/28/2022
Date Signed: 02/28/2022 06:55:17 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/18/2022 and conducted by Evaluator Bianca Mendez
COMPLAINT CONTROL NUMBER: 13-CC-20220218123013
FACILITY NAME:OLIVER, VENNESA FAMILY CHILD CARE HOMEFACILITY NUMBER:
515407918
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 7DATE:
02/28/2022
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Vennesa OliverTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Licensee does not have valid CPR/FA certification.
INVESTIGATION FINDINGS:
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On 2/28/22 at 9:00am, Licensing Program Analyst (LPA) Mendez and LPA Helton conducted an unannounced complaint inspection, and met with licensee Vennesa Oliver. It was alleged that licensee does not have valid CPR/FA certifcation
The licensee was interviewed on 2/28/22 at 9:15am and stated that they were not aware that the CPR course was not an EMSA approved course. Licensee stated that she was not aware that she needed a hands on training course and assumed that that CPR/First Aid training online was the same as a hands on course.. LPA Mendez observed CPR/First Aid card on the wall had checked CPR/First Aid for licensee and assistant and they were are not EMSA approved. The course is only an online course that does not provide hands on training.
Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D. Appeal rights were provided and exit interview conducted. The Notice of Site Visit must be posted for 30 days.


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20220218123013
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: OLIVER, VENNESA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515407918
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/28/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/28/2022
Section Cited
CCR
102416(C)
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Personnel Requirements: The licensee and other personnel as specified, shall complete training on preventive health practices including pediatric CPR and first aid. pursuant to Health and Safety Code
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Licensee agrees to submit proof of enrollment in an EMSA certified CPR/First Aid course on or before 3/1/22. Licensee will submit proof to LPA Mendez.
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Section 1596.866. This requirement was not met as evidenced by: based upon licensee failed to ensure current CPR/First Aid training was completed by an EMSA approved course This poses a potential risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/28/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/28/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3