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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515408137
Report Date: 05/18/2023
Date Signed: 05/18/2023 01:21:28 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/29/2023 and conducted by Evaluator Jackie Helton
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230329094027
FACILITY NAME:BROWN, KIMBERLY FAMILY CHILD CARE HOMEFACILITY NUMBER:
515408137
ADMINISTRATOR:BROWN, KIMBERLYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 774-3368
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:14CENSUS: 6DATE:
05/18/2023
UNANNOUNCEDTIME BEGAN:
12:59 PM
MET WITH:Kimberly BrownTIME COMPLETED:
01:22 PM
ALLEGATION(S):
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Licensee is not maintaining adequate files for children in care.
INVESTIGATION FINDINGS:
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On April 5, 2023, Licensing Program Analyst (LPA) J. Helton and P. DiGenova conducted an unannounced complaint inspection and met with licensee Kimberly Brown. It was alleged licensee is not maintaining adequate child files, including immunization records.
On April 5, 2023, around 11:00 AM, LPAs conducted a file review on children’s files (C1-C10). It was observed that 2 out of 10 children’s files were missing immunization records.
Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.
Exit interview conducted and report was reviewed with the Licensee Kimberly Brown.
A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20230329094027
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: BROWN, KIMBERLY FAMILY CHILD CARE HOME
FACILITY NUMBER: 515408137
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/18/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/18/2023
Section Cited
CCR
102418(g)
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(g) The licensee shall document each child's immunizations as required by the California Code of Regulations, Title 17, Section 6070, and shall maintain such documentation for as long as the child is enrolled.
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Licensee has obtained (#) of records since visit, and submit proof of remaining records to LPA via email.
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This requirement is not met as evidenced by:
Based on record review, the licensee did not comply with the section cited above in 2 out of 10 child files were missing immunization records which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/29/2023 and conducted by Evaluator Jackie Helton
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20230329094027

FACILITY NAME:BROWN, KIMBERLY FAMILY CHILD CARE HOMEFACILITY NUMBER:
515408137
ADMINISTRATOR:BROWN, KIMBERLYFACILITY TYPE:
810
ADDRESS:1629 SOUTH PARK DRIVETELEPHONE:
(530) 774-3368
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:14CENSUS: 6DATE:
05/18/2023
UNANNOUNCEDTIME BEGAN:
12:59 PM
MET WITH:Kimberly BrownTIME COMPLETED:
01:22 PM
ALLEGATION(S):
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Licensee operating over ratio.
Day-care children are forced to nap.
Day-care children are inappropriately disciplined.
INVESTIGATION FINDINGS:
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On April 5, 2023, Licensing Program Analyst (LPA) J. Helton and P. DiGenova conducted an unannounced complaint inspection and met with licensee Kimberly Brown. It was alleged licensee is operating out of ratio, specifically that they are usually 10 children (including 3 infants) and no assistant; children are forced to nap, and children are being inappropriately discipline if they don’t stay on their nap cots.
The licensee and assistant (A1) were interviewed during the initial visit. The licensee was interviewed during the visit. Licensee stated she is never out of ratio and she has had assistants helping some days to ensure her ratio was accurate; licensee has 1 full time assistant and when needed uses a background cleared family member. Licensee denied the allegation that children are forced to nap, children that do not nap can play quietly in the front living room. LPAs witnessed a child playing quietly during nap time while conducting the visit. Licensee denied the allegation that inappropriate discipline is being used and stated her discipline is a quiet space to "calm our bodies". A1 stated that there are never more than 12 children in care in her presence, and that when she arrives in the morning, licensee usually has 3 or 4 children she is supervising.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20230329094027
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BROWN, KIMBERLY FAMILY CHILD CARE HOME
FACILITY NUMBER: 515408137
VISIT DATE: 05/18/2023
NARRATIVE
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Licensee had 3 infants enrolled, 1 is on one week and off the next. Most days she would have 2 infants, ages 12 months and 18 months and 2 preschool children ages 3 years old in the mornings between 7:30 AM and 8:30 AM. Licensee uses Bright-Wheel app to track children sign in/sign out information.

During the visit LPA attempted to interview 4 children (C1-C4). C1, C2 and C4 all stated they take naps at day-care. C1 and C4 stated they go on a time out when they are in trouble.

Between the dates of April 14 and 27, 2023, LPA interviewed 5 client/parents (P1-P5). All parents stated they have never seen licensee out of ratio. All parents stated they do not believe their children are forced to nap. All parents stated they had no concern with the discipline policy and believe she only gives a time out.

On May 5, 2023 at 10:23 AM, LPA P. DiGenova interviewed A2. A2 was asked about naptime procedures and explained the children that do not sleep are reminded to stay quiet and can read a book. If they continue to talk, they are reminded their friends are sleeping and they must be quiet. A2 stated that the discipline policy was to sit in a chair for 1 to 2 minutes; if a toy is the issue, the toy is removed. A2 stated she tries to play with the children and uses positive reinforcement. A2 was asked how often she provides care for the children, she stated she comes out when needed and that Licensee will usually tell her the night before or early in the morning if she is needed that day. A2 stated the licensee has 2 infants in care currently enrolled, and doesn’t care for more than 2 or 3 at any time.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the Licensee Kimberly Brown.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jackie Helton
LICENSING EVALUATOR SIGNATURE:

DATE: 05/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/18/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4