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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515408294
Report Date: 04/17/2025
Date Signed: 04/17/2025 11:58:36 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2025 and conducted by Evaluator Tammy Dutra
COMPLAINT CONTROL NUMBER: 13-CC-20250310104759
FACILITY NAME:OLIVER, VENNESA FAMILY CHILD CARE HOMEFACILITY NUMBER:
515408294
ADMINISTRATOR:OLIVER, VENNESAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 599-1458
CITY:YUBA CITYSTATE: CAZIP CODE:
95991
CAPACITY:14CENSUS: DATE:
04/17/2025
UNANNOUNCEDTIME BEGAN:
11:36 AM
MET WITH:Vennesa JacksonTIME COMPLETED:
11:55 AM
ALLEGATION(S):
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Uncleared adult is residing in the home
INVESTIGATION FINDINGS:
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On April 17, 2025 at 11:28am, Licensing Program Analyst (LPA) Tammy Dutra conducted an unannounced complaint inspection, and met with licensee Vennesa Jackson. It was alleged that Licensee allowed an uncleared adult (A1) to reside in the home.Complaint specifically stated that when Community Care Licensing arrives at the home, A1 jumps out of the back window to avoid discovery by licensing analysts.
The licensee was interviewed on 3/20/25 at 1:10pm and stated that she was married to A1 on 10/7/24 and has been seeking a divorce since multiple domestic violence charges have been filed against them.

Licensee indicated that A1 has a warrant out for their arrest. Licensee denied the allegation that an uncleared adult resides in the home. Licensee said A1 would come before and after day care hours and was allowed to be present on weekends. Licensee stated A1 would not spend the night due to an ankle monitor. Licensee stated she does watch day care children on the weekends when needed.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20250310104759
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: OLIVER, VENNESA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515408294
VISIT DATE: 04/17/2025
NARRATIVE
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Four witnesses were interviewed on 3/24/25, 3/25/25 and 3/26/25. Three witnesses (W1-W3) stated the Licensee’s spouse (A1) spends days at the facility and nights at another address. One witness (W4) stated that A1 lives with in the home, but they were unsure where A1 is during the daytime. Two staff members (S1 and S2) were interviewed on 3/20/25 and 4/10/25. S1 stated that the spouse lived at the home until a domestic violence incident occurred. S2 stated they knew the Licensee was married and has seen A1 in the home after hours and on weekends. Five parents (P1-P5) were interviewed on 3/24/25 and 3/27/25. Two parents (P1 & P4) indicated they knew of the spouse (A1) and had seen A1 leaving the home and returning to the home. P1 stated that the spouse spent time at the home on the weekends and their children had attended the daycare on the weekend. P4 stated the spouse was at the facility at drop off and they would return at the time of pick up. During today’s inspection, the facility was toured and I did not observe any title 22 violations.LPA observed 6 children in care with two staff present.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

LPA Tammy Dutra informed licensee Vennesa Jackson that this report dated 4/17/25 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 13-CC-20250310104759
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: OLIVER, VENNESA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515408294
VISIT DATE: 04/17/2025
NARRATIVE
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Also, LPA Tammy Dutra informed the licensee to provide a copy of this licensing report dated 4/17/25 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the licensee Vennesa Jackson. Appeal rights provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 13-CC-20250310104759
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: OLIVER, VENNESA FAMILY CHILD CARE HOME
FACILITY NUMBER: 515408294
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/17/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/17/2025
Section Cited
CCR
101170
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Criminal Record Clearance (e)(1) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department. This requirement was not met as evidenced by:

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Licensee agrees to immediately remove uncleared adult from the residence. Licensee agrees to review regulations regarding uncleared adults residing in the home. Licensee agrees to give all parents a copy of the LIC 9099. Licensee agrees to submit LIC 9224 to all families of children in care.
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Based on interviews and record review, the licensee did not comply with the section cited above in an uncleared adult with a criminal record has been present in the daycare which poses an immediate health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 04/17/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/17/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4