<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 515408478
Report Date: 03/13/2026
Date Signed: 03/13/2026 11:51:00 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/17/2025 and conducted by Evaluator Emily Curiel
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20251217133348
FACILITY NAME:LITTLE OAKS CHILD CENTERFACILITY NUMBER:
515408478
ADMINISTRATOR:ROBLES, YADIRAFACILITY TYPE:
860
ADDRESS:1548 SUITE A AND B POOLE BLVDTELEPHONE:
(530) 415-8320
CITY:YUBA CITYSTATE: CAZIP CODE:
95993
CAPACITY:45CENSUS: 11DATE:
03/13/2026
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:YadiraTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not sanitize the facility during an outbreak
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/13/26 at 11:30am, Licensing Program Analyst (LPA) Emily Curiel conducted an unannounced complaint inspection and met with Director Yadira Robles. It was alleged that staff did not sanitize the facility during an outbreak, specifically that there was an outbreak of Hand Foot Mouth disease in December 2025.

The Director Yadira Robles was interviewed on 12/23/25 at 12:20pm and denied the allegation that staff did not sanitize the facility. The director stated that staff clean everyday. Clorox is used on surfaces. Sanitizing spray is used on tables. High touch areas are sanitized as well as toys. In response to the alleged outbreak specifically, the facility was deep cleaned by staff.

On 12/23/25, LPAs Emily Curiel and Tammy Dutra toured the facility and observed a fabric cover was used on the changing pad. It is unlikely that fabric changing pad covers can be santized between uses. Fabric changing pads are not permitted in a licensed child care facility. Since 12/23/25, the facility has switched to a vinyl changing pad cover.
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20251217133348
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE OAKS CHILD CENTER
FACILITY NUMBER: 515408478
VISIT DATE: 03/13/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
On 3/3/26 and 3/4/26, three parents (P1-P3) were interviewed. P3 stated that they are unsure if the facility was cleaned after the outbreak but stated the facility smells like cleaning products when they are there. P1 & P2 were unaware of an illness outbreak in December of 2025.

On 3/9/2026, one staff (S1) was interviewed. S1 stated that they are trained on how to how to properly clean and sanitize the facility when there is an illness.

Student and Staff Roster, previous illness correspondence and one child's file was reviewed

Based on the evidence reviewed the findings are unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Appeal rights were provided and exit interview conducted.

Notice of Site Visit must remain posted for thirty days.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Emily Curiel
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2