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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 521375664
Report Date: 11/04/2024
Date Signed: 11/04/2024 08:38:47 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/16/2024 and conducted by Evaluator Sydney Sims
COMPLAINT CONTROL NUMBER: 13-CC-20240816150447
FACILITY NAME:RED BLUFF HEAD STARTFACILITY NUMBER:
521375664
ADMINISTRATOR:OWENS, MELISSAFACILITY TYPE:
850
ADDRESS:225 SOUTH JACKSONTELEPHONE:
(530) 527-0728
CITY:RED BLUFFSTATE: CAZIP CODE:
96080
CAPACITY:24CENSUS: DATE:
11/04/2024
UNANNOUNCEDTIME BEGAN:
08:15 AM
MET WITH:Summer Shaults - Director TIME COMPLETED:
08:48 AM
ALLEGATION(S):
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Staff interacted inappropriately with a child
INVESTIGATION FINDINGS:
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On 11/4/24 at 8:15 am, Licensing Program Analyst (LPA) Sydney Sims conducted an unannounced complaint inspection and met with Director Summer Shaults. It was alleged that Staff interacted inappropriately with a child. Specifically, that the Director was lying on top of child (C1) in the classroom.

The Director was interviewed on 08/19/24 at 12:53pm and denied the allegation stating that she has never laid on top of child C1. The Director stated that C1 was upset and that she was attempting to calm the child down by sitting on the ground facing C1 and holding hands while doing breathing exercises. The Director denied ever interacting inappropriately with C1.

Three staff were interviewed on 8/19/24 and 10/31/24 and S1 – S3 denied the allegation stating that S1 - S3 were present for the incident on 8 /14/24 and denied that the Director laid on or restrained child C1.
Two children were interviewed on 08/27/24 and denied the allegation stating that C2 -C3 have never seen a staff lay on a child.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240816150447
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: RED BLUFF HEAD START
FACILITY NUMBER: 521375664
VISIT DATE: 11/04/2024
NARRATIVE
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Eight parents were interviewed on 9/23/24, 9/27/24, 10/21/24 10/30/24 10/31/24. P2 – P3 confirmed the allegation stating that P3 observed Director Summer laying on Child C1 in the circle area when P3 entered the facility. P1, P4 - P8 had no knowledge of the allegation and stated that P1, P4 – P8 had not witnessed the director lay on any children.

During today’s inspection, the facility was toured, and LPA observed 14 Children in care.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the Director summer Shaults. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 11/04/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/04/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2