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25 | 11/03/2022 12:00 PM Licensing Program Analyst (LPA) Rebecca Knight arrived at the facility unannounced to conduct a case management investigation. LPA met with administrator Chase Puckett and administrator Laurie Schlottman and explained the purpose of the visit. Prior to initiating the complaint investigation LPA completed a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. LPA ensured they applied hand sanitizer when entering the facility and the following Personal Protective Equipment (PPE) was worn: N95 mask. Additionally, LPA was screened by facility staff.
The reason for the visit is an incident report that was received on 10/17/2022, concerning an incident that occurred on 10/13/2022 in which it was reported that a staff person exchanged inappropriate text messages with a client.
On 10/13/2022 Client 1 (C1) reported to Staff 2 (S2) that they had been texting inappropriately with Staff 1 (S1). S2 reported this to the administrator. The administrator informed the human resources manager.
S1 was not due to be back on shift until the afternoon of 10/14/2022 at a different facility. On the afternoon of 10/14/2022 the administrator and HR Manager went to the other facility in the afternoon to talk to S1. S1 admitted that they had been texting inappropriately with C1. S1 showed the administrator and HR Manager their text messages that they hadn't responded to C1 on Thursday 10/13/2022, but had deleted their prior messages. S1 was removed from all Puckett Residential facilities and sent home.
Continued on LIC809-C
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