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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 525404771
Report Date: 07/14/2026
Date Signed: 07/14/2026 11:58:08 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2026 and conducted by Evaluator Sydney Sims
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20260424084144
FACILITY NAME:BIDWELL STATE PRESCHOOLFACILITY NUMBER:
525404771
ADMINISTRATOR:GORDON, JAMIEFACILITY TYPE:
850
ADDRESS:1052 DUMOSA DR.TELEPHONE:
(530) 529-5867
CITY:RED BLUFFSTATE: CAZIP CODE:
96080
CAPACITY:24CENSUS: 13DATE:
07/14/2026
UNANNOUNCEDTIME BEGAN:
10:43 AM
MET WITH:Bonnie Phillips - Site SupervisorTIME COMPLETED:
12:07 PM
ALLEGATION(S):
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Staff spoke to day care child in an inappropriate manner.
INVESTIGATION FINDINGS:
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On 7/14/26 at 10:43am, Licensing Program Analyst (LPA) Sydney Sims conducted an unannounced complaint inspection and met with facility representative Bonnie Phillips. It was alleged that Staff spoke to day care child in an inappropriate manner, specifically that witness W1 spoke to child C1 in a inappropriate manner.

Site Supervisor Jamie Gordon was interviewed on 04/28/26 at 8:35am and Site Supervisor had no knowledge of the allegation stating that on 3/17/26 when the incident occurred that the site supervisor was not present on site due to an all staff meeting.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20260424084144
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: BIDWELL STATE PRESCHOOL
FACILITY NUMBER: 525404771
VISIT DATE: 07/14/2026
NARRATIVE
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Three staff (S1 – S3) were interviewed on 04/28/26 and S3 had no knowledge of the allegations stating that S3 was not present on the day of the incident. S1 had knowledge of the allegation stating that S1 had heard W1 make inappropriate comments towards child C1 on 03/17/2026. S1 stated that W1 had made comments towards C1 like “I can do this all day”, “I am just getting my steps in” and “ I have no sympathy for this today” in a threatening way while C1 was escalated and trying to elope from the facility. S2 had no knowledge of the allegation stating that S2 did not hear W1 speak to child C1 in an inappropriate manner.

Two Witnesses (W1 – W2) interviewed on 04/28/26 and 07/13/26 and W2 had no knowledge of the allegation W2 stated that W2 did not hear any inappropriate comments made by W1 when W2 was in the building, W2 did state that C1 was visibly upset. W1 denied the allegation and stated that W1 did make comments about getting W1’s steps in all day and not having sympathy for bad behavior but that it was taken out of context and misinterpreted. W1 stated that the comments were not made at child C1 but were made in general conversation and were not intended to be threatening to C1. W1 also stated that the comments were not made at the time that C1 was escalated and that the timing of the comments has been confused.

One Parent P1 was interviewed on 04/28/26 and had no knowledge of the allegation stating that P1 was not present at the time of the incident and did not come to the facility for pick up that day.

During the investigation the facility was toured and LPA Sims conducted interview with staff, parent, and witnesses.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the facility representative Bonnie Phillips. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 07/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/14/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4