525407848-12-2-2025-13-CC-MAVS-DPUMGS-20251230083623

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 525407848
Report Date: 12/01/2025
Date Signed: 12/02/2025 12:06:09 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/18/2025 and conducted by Evaluator Laura Chavez

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20250918105642

FACILITY NAME:	PALOMINOS, MARIA FAMILY CHILD CARE HOME		FACILITY NUMBER:	525407848
ADMINISTRATOR:	PALOMINOS, MARIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(530) 433-3937
CITY:	CORNING	STATE: CA	ZIP CODE:	96021
CAPACITY:	14	CENSUS: 11	DATE:	12/01/2025
		UNANNOUNCED	TIME BEGAN:	01:25 PM
MET WITH:	Maria Palominos		TIME COMPLETED:	02:10 PM

ALLEGATION(S):

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Licensee did not properly maintain the home.

Licensee did not prevent the daycare children from having access to harmful material.

INVESTIGATION FINDINGS:

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On 12/1/2025 at 1:25pm, Licensing Program Analyst (LPA) Laura Chavez conducted an unannounced complaint inspection and met with Licensee, Maria Palominos. It was alleged that the licensee did not properly maintain the home, specifically the cleanliness of the home, which is often messy and disorganized with toys, food, and supplies scattered throughout the play areas and hallways, and trash frequently overflowing. Additionally, the restrooms were not maintained to basic hygiene standards. It was also alleged that the licensee did not prevent the daycare children from having access to harmful materials, specifically that unsupervised children were in rooms near potentially dangerous objects such as cleaning supplies, electrical outlets, or choking hazards. The licensee denied the allegations and stated, naturally, that toys would be seen scattered throughout the children's play area while children are in care. Licensee said that food and supplies dropped on the floor are cleaned as needed throughout the day. Licensee said the toys are picked up, sanitized, and put away at the end of each day. Licensee stated the carpet in the play area is vacuumed daily, and the floors in the kitchen, bathroom, and hallway are cleaned daily. Licensee said trash is taken out daily, and trash cans are never allowed to overflow.
Report continued: See LIC9099C's

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/01/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/01/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20250918105642

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: PALOMINOS, MARIA FAMILY CHILD CARE HOME	FACILITY NUMBER: 525407848
	VISIT DATE: 12/01/2025

NARRATIVE

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Licensee said the bathroom, including the toilet, is cleaned as needed throughout the day. Licensee said children are only allowed in the front room/living room, which is designated as the children’s play area. Licensee said the gate she installed at the end of the front room prevents children from accessing other areas of the home. Licensee said she and/or one of her assistants are always with the children and are never allowed in any other rooms in the home.

An interview on 9/25/2025 was conducted with the licensee’s assistant (A1) between 9:17am - 9:39am, who denied the allegations and stated that the licensee maintains the front playroom and the bathroom, areas that the children have access to, clean and sanitized. A1 said children scatter toys while playing with them. A1 said she and the licensee put toys away throughout the day if too many are left out by children to prevent toys from becoming tripping hazards. A1 said children spill food on the floor when they eat, and she and the licensee clean it up after the last child finishes eating. A1 said supplies will get scattered when children work on a project, which she and the licensee clean up after the children complete the project. A1 said she and the licensee are with children at all times and are not allowed in other rooms in the home. A1 said trash is taken out as needed and never allowed to overflow. A1 said children do not have access to dangerous items such as cleaning supplies, electrical outlets, or choking hazards.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/01/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/01/2025

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20250918105642

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: PALOMINOS, MARIA FAMILY CHILD CARE HOME	FACILITY NUMBER: 525407848
	VISIT DATE: 12/01/2025

NARRATIVE

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In interviews conducted on 11/7/2025 with Parent #1 (P1), Parent #2 (P2), and Parent #3 (P3) between 1:40pm – 2:07 pm, and in interviews conducted on 11/26/2025 with Parent #4, Parent #5, and Parent #6 (P6) between 1:29pm – 2:58pm denied seeing or having knowledge of children having access to any item considered dangerous to children. P1, P2, P3, P4, P5, and P6 stated that the licensee and/or her assistant are always seen supervising children in care. P1, P2, P3, P4, P5, and P6 said that when children are inside the home, they are in the front room while the rest of the home is gated off, preventing children from accessing other rooms or areas in the home. P1, P2, P3, P4, P5, and P6 said the home is kept clean, and that the trash cans are not seen overflowing. P1, P2, P3, P4, P5, and P6 said toys are scattered throughout the playroom, which is expected when children are in care. P1, P2, P3, P4, P5, and P6 stated that food is seen on the floor when children are eating; however, they denied seeing food scattered across the play area. P1, P2, P3, P4, P5, and P6 stated they could not comment on the bathroom's cleanliness, as they had not had a reason to be in there.

During LPA’s inspection on 9/25/2025, LPA observed a bottle of Clorox bathroom cleaner in the cabinet located under the bathroom sink and a pair of scissors in a drawer, difficult to open in the bathroom cabinet, which the licensee immediately relocated to a cabinet off-limits to children. During the inspection on 9/25/2025, LPA observed the four children in care, all which were in diapers. No older children were in care who required the use of the bathroom. A gate placed at the end of the living room/playroom prevented the children from accessing any other rooms or areas in the home. During today’s inspection, LPA toured the home and found the bathroom, front room, converted garage into a play room to be clean, sanitized, and organized. No harmful items were observed accessible to children in care.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/01/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/01/2025

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20250918105642

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: PALOMINOS, MARIA FAMILY CHILD CARE HOME	FACILITY NUMBER: 525407848
	VISIT DATE: 12/01/2025

NARRATIVE

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Although the allegations that the licensee did not properly maintain the home and that the licensee did not prevent the daycare children from having access to harmful material may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are unsubstantiated.

An exit interview was conducted, and the report was reviewed with licensee Maria Palominos. Appeal rights were provided, a Notice of Site Visit was given, and it must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

All licensing reports are public information and must be made available upon request for at least three years.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:	DATE: 12/01/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/01/2025

LIC9099 (FAS) - (06/04)

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