<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 525407993
Report Date: 05/07/2026
Date Signed: 05/07/2026 11:06:28 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2026 and conducted by Evaluator Sydney Sims
COMPLAINT CONTROL NUMBER: 13-CC-20260226083055
FACILITY NAME:RIVERA, ANGELICA FAMILY CHILD CARE HOMEFACILITY NUMBER:
525407993
ADMINISTRATOR:RIVERA, ANGELICAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 875-0912
CITY:CORNINGSTATE: CAZIP CODE:
96021
CAPACITY:14CENSUS: 9DATE:
05/07/2026
UNANNOUNCEDTIME BEGAN:
10:14 AM
MET WITH:Angelica Rivera - Licensee TIME COMPLETED:
11:06 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is operating over capacity
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 05/07/26 at 10:14am, Licensing Program Analyst (LPA) Sydney Sims conducted an unannounced complaint inspection, and met with licensee Angelica Rivera. It was alleged that Licensee is operating over capacity, specifically that the Licensee has 28 children in care at one time.

Licensee was interviewed on 03/05/26 at 2:26pm and Licensee denied the allegation stating that the Licensee does not go over capacity and only cares for the permitted amount of children. Licensee stated that the Licensee will tell families that they cannot attend if the Licensee is at capacity.

Two staff (S1 - S2) was interviewed on 03/05/26 and 05/07/26 and had no knowledge of the allegation. Staff stated that the facility does not operate over capacity at any time.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20260226083055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: RIVERA, ANGELICA FAMILY CHILD CARE HOME
FACILITY NUMBER: 525407993
VISIT DATE: 05/07/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Two parents (P1 -P2) were interviewed on 04/21/26 and 05/04/26 and stated that they had no knowledge of the allegations and that P1 – P2 have not observed an excessive amount of children at the facility and that the facility stays within its capacity requirements.

On 03/05/26 and 05/07/26 the facility was toured and the LPA observed that the Licensee was within ratio and capacity requirements.

On 04/22/26 LPA Sims reviewed documentation that did not support the allegation, documentation showed that the Licensee has not operated with 28 children in care at one time.

During the investigation interviews were conducted with the Licensee, staff and parents and documentation was reviewed that did not support the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Angelica Rivera. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2