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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 525408549
Report Date: 11/17/2025
Date Signed: 11/17/2025 01:42:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2025 and conducted by Evaluator Laura Chavez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250827150335
FACILITY NAME:MEZA BAUTISTA, NANCY FAMILY CHILD CARE HOMEFACILITY NUMBER:
525408549
ADMINISTRATOR:MEZA BAUTISTA, NANCYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 838-8839
CITY:CORNINGSTATE: CAZIP CODE:
96021
CAPACITY:14CENSUS: 8DATE:
11/17/2025
UNANNOUNCEDTIME BEGAN:
12:40 PM
MET WITH:Nancy Meza BautistaTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Licensee does not ensure that infant's diapering needs are met

Licensee confines children to chairs for prolonged periods of time
INVESTIGATION FINDINGS:
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On November 17, 2025, at 12:40pm, Licensing Program Analyst (LPA) Laura Chavez conducted a complaint inspection and met with Licensee Nancy Meza Bautista. It was alleged that the licensee does not ensure that infants diapering needs are met and that the licensee confines children to chairs for prolonged periods of time, specifically, children are placed in time-out chairs for 5 to 10 minutes. The licensee denied the allegations and stated that children’s diapers are checked within 15 minutes of their arrival and continued to be checked and changed as needed throughout the day. The licensee denied that children are confined in any type of chair or device for prolonged periods of time. Licensee said children who are placed in time-outs are asked to sit in the time-out chair which has no restraints on it. The licensee denied that infants are placed in time-out. The licensee said children are rotated between chairs, rockers, and on the carpet for tummy time throughout the day.

During today's inspection LPA toured the facility and observed the licensee and her assistant caring for 2 infants, 5 preschool age children and 1 school-age child, none of which were observed in chairs, or on time-out.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20250827150335
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: MEZA BAUTISTA, NANCY FAMILY CHILD CARE HOME
FACILITY NUMBER: 525408549
VISIT DATE: 11/17/2025
NARRATIVE
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In an interview conducted on 9/3/2025 with Parent #1 (P1) between 10:22am - 10:25am denied the allegations and stated that to the best of their knowledge, children in diapers are changed when needed and finds their child's diaper clean and dry when picked up. P1 stated they have not observed their child or any other child confined to any chair or has knowledge of their child or any other child placed in time-out.

In an interview conducted on 9/3/2025 with the licensee’s assistant (A1) between 10:14am – 10:18am whom denied the allegations and stated that diapers are checked regularly throughout the day and are changed as needed. A1 stated that no children are confined to any type of chair for long periods of time. A1 said children are asked to sit in the time-out chair no more than 1 minute per the age of the child. A1 denied that infants are placed in time-out.

In interviews conducted on 11/15/2025 with Parent #2 (P2), Parent #3 (P3), Parent #4 (P4), and Parent #5 (P5) between 6:33pm – 7:50pm stated they have no knowledge of their children’s diapering needs not being met. P2, P3, P4, and P5 stated their children’s diapers are clean and dry when their children are picked up. P2, P3, P4, and P5 denied observing or having knowledge of their child or any other children confined to any type of chair. P2, P3, P4, and P5 denied having knowledge of the licensee placing their child or any other child in time-out.

Although the allegation of the licensee not ensuring that infant’s diapering needs are being met, and that the licensee confines children to chairs for prolonged periods of time may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred, and the findings are unsubstantiated.

An exit interview was conducted, and the report was reviewed with licensee Nancy Meza Bautista. Appeal rights were provided, a Notice of Site Visit was given, and it must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

All licensing reports are public information and must be made available upon request for at least three years.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Laura Chavez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2