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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 535407760
Report Date: 04/02/2025
Date Signed: 04/02/2025 03:49:49 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2025 and conducted by Evaluator Noah Wheeler
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250121104559
FACILITY NAME:KINDER KIDS MONTESSORI INCFACILITY NUMBER:
535407760
ADMINISTRATOR:EDWARDS, JOLENEFACILITY TYPE:
850
ADDRESS:31341 STATE HIGHWAY 3TELEPHONE:
(530) 739-1161
CITY:WEAVERVILLESTATE: CAZIP CODE:
96093
CAPACITY:30CENSUS: 2DATE:
04/02/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Jolene EdwardsTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff operating out of ratio.

Staff falsifying attendance records.
INVESTIGATION FINDINGS:
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On 04/02/25 at 2:00 PM, Licensing Program Analysts (LPA) Noah Wheeler and Kiriko Lynch conducted an unannounced complaint inspection, and met with Director Jolene Edwards. It was alleged that staff is operating out of ratio, specifically staff is being left in classroom without aides and facility is out of ratio. It was also alleged staff is falsifying attendance records, specifically staff is marking children as sick when they are on vacation.
The Director was interviewed on 01/30/25 at 01:30 PM and she stated that the facility operates with strict adherence to required ratios. She stated the preschool classroom maintains a 1:8 ratio, but often exceeds that with additional staff, and the toddler program consistently followed a 1:4 ratio. She stated if additional staff were needed, they had multiple qualified individuals available, including herself and another staff in the office that would step in as necessary. Also, she stated attendance records are accurate and properly documented at all times, and they do not falsify records under any circumstances. Seven staff (S1-S7) were interviewed on 01/29/25 and 04/01/25. Staff (S2-S7) refuted the allegations stating they always maintain proper ratios and accurate records at the facility while staff (S1) stated they were left alone with children as a not fully qualified teacher.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Noah Wheeler
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 13-CC-20250121104559
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: KINDER KIDS MONTESSORI INC
FACILITY NUMBER: 535407760
VISIT DATE: 04/02/2025
NARRATIVE
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Five parents (P1-P5) were interviewed on 03/10/25 and 04/01/25. Parents (P1-P2) stated they had been asked to sign an attendance record that did not show the correct vacation and sick days that they had scheduled. Parents (P3-P5) stated they had not observed teachers out of ratio or attendance records being falsified. During today’s inspection, the facility was toured, and LPAs observed adequate care and supervision provided to children.

Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, and the findings are unsubstantiated. Exit interview conducted and report was reviewed with the Director Jolene Edwards. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Noah Wheeler
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4