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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543808548
Report Date: 04/09/2026
Date Signed: 04/09/2026 02:11:23 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/26/2026 and conducted by Evaluator Octavia Nolan
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20260126133432
FACILITY NAME:PORT NAZ CHRISTIAN ACADEMYFACILITY NUMBER:
543808548
ADMINISTRATOR:CONTRERAS, BRIANNAFACILITY TYPE:
850
ADDRESS:2005 W. OLIVE AVENUETELEPHONE:
(559) 784-5437
CITY:PORTERVILLESTATE: CAZIP CODE:
93257
CAPACITY:96CENSUS: 48DATE:
04/09/2026
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Brianna ContrerasTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Licensee is not providing adequate food to day care children
INVESTIGATION FINDINGS:
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On 04/09/2026 Licensing Program Analyst (LPA) Octavia Nolan conducted an unannounced complaint inspection at the facility and met with Director Brianna Contreras. The purpose of the inspection was to deliver findings for the above allegation.

During the investigation, LPA interviewed parents, staff, completed observations, reviewed records, and collected documents. LPA reviewed snack menus for the month of January. LPA observed nine instances that the snacks provided to children did not include at least one serving from two or more of the major food groups. During interviews, Staff #1 (S1) stated they would give a child something from their lunch box if more food was requested during snack time. Staff #2 (S2) stated there have been situations when snack menu does not match what is given to children in care. If there is not enough of the snack on the menu for the entire class, the snack will be changed to something else on hand.

Continued on LIC 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Octavia Nolan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20260126133432
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: PORT NAZ CHRISTIAN ACADEMY
FACILITY NUMBER: 543808548
VISIT DATE: 04/09/2026
NARRATIVE
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Based on a review of records and interviews, the preponderance of evidence standard has been met and the above allegation is SUBSTANTIATED.

Per California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiency is being cited: (see next 9099-D).

Exit interview conducted with Director Brianna Contreras. Appeal rights were provided.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Octavia Nolan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/09/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20260126133432
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: PORT NAZ CHRISTIAN ACADEMY
FACILITY NUMBER: 543808548
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/09/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/23/2026
Section Cited
CCR
101227(4)
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101227(4) Food Services: Between meals, snacks shall be available for all children unless the food a child may eat is limited by dietary restrictions prescribed by a physician. Each snack shall include at least one serving from... two or more of the four major food groups. This requirement was not met as
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Director was provided regulations for Food Services. Director stated she will complete snack menus two weeks in advance of nutritious snacks that include servings from at least two food groups. Director will send a copy of the menus to the Fresno South Regional Office by 04/23/2026.
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evidenced by: based on records review and interview, children were not provided with a snack that contained two or more of the major food groups on nine instances in the month of January. This poses a potential risk to the health, safety and/or personal rights to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Brannon
LICENSING EVALUATOR NAME: Octavia Nolan
LICENSING EVALUATOR SIGNATURE:

DATE: 04/09/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/09/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3