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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543909145
Report Date: 08/07/2025
Date Signed: 08/07/2025 01:06:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2025 and conducted by Evaluator Denisia Jimenez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250605112902
FACILITY NAME:BERMUDEZ, MARIA FAMILY CHILD CAREFACILITY NUMBER:
543909145
ADMINISTRATOR:BERMUDEZ, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 781-4214
CITY:PORTERVILLESTATE: CAZIP CODE:
93257
CAPACITY:14CENSUS: 5DATE:
08/07/2025
UNANNOUNCEDTIME BEGAN:
12:20 PM
MET WITH:Maria Bermudez TIME COMPLETED:
01:20 PM
ALLEGATION(S):
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LIcensee inappropriately restrained a child
INVESTIGATION FINDINGS:
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On 08/07/25 Licensing Program Analyst (LPA) Denisia Jimenez arrived at the facility to deliver investigation finding to the allegation. LPA met with Licensee, Maria Bermudez. LPA toured the facility and took a census.
Regarding the allegation, it was determined that on more than one occasion, the licensee tied and restrained Child #1 and Infant #1 to a child-sized chair using a scarf for an undetermined period of time.
The licensee stated that she has no prior experience working with children with special needs and acknowledged that it has been a challenge for her. She further stated that the children were restrained for safety reasons and that there was no intention of causing harm. The licensee reported that she has since ceased this practice.
This practice constitutes a violation, as it poses an immediate risk to the health, safety, and personal rights of the children in care.
Based on the information obtained during the investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED.
(Continued on 9099-C)
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Denisia Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 57-CC-20250605112902
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: BERMUDEZ, MARIA FAMILY CHILD CARE
FACILITY NUMBER: 543909145
VISIT DATE: 08/07/2025
NARRATIVE
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Per Title 22, Division 12, of the California Code of Regulations, the following deficiency is being cited: (see next page).

LPA Denisia Jimenez informed licensee Maria Bermudez that this report dated 08/07/25 documents 1 Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care. Also, LPA Denisia Jimenez informed the licensee to provide a copy of this licensing report dated 08/07/25 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A copy of the Fact Sheet - Child Care Parent Notification Requirements and a copy of LIC 9224 Acknowledgement of Receipt of Licensing Reports was given to Licensee.

Exit interview conducted and report was reviewed with Maria Bermudez. Appeal rights were provided.

This report shall be made available to the public upon request. LIC 9213 Notice of Site Visit is provided and required to be posted for 30 days.

SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Denisia Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 57-CC-20250605112902
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: BERMUDEZ, MARIA FAMILY CHILD CARE
FACILITY NUMBER: 543909145
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/07/2025
Section Cited
CCR
102423(a)(4)
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Personal Rights (a) Each child receiving services from a family child care home shall have certain rights... (4) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning....
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Licensee has agreed to watch CCL Video: CHILDREN’S PERSONAL RIGHTS IN CHILD CARE which can be accessed by visiting the following website: ccld.childcarevideos.org.
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This requirement was not met as evidenced by: Based on interviews and records review, licensee did not ensure the personal rights of infant and child in care. This posed an immediate risk to the health, safety and/or personal rights of children in care.
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Licensee stated that she would be completing a statement on what she learned and how she will ensure that personal rights of children will always be adhered to. The statement will be submitted to Fresno RO via email 08/08/25.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Denisia Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2025
LIC9099 (FAS) - (06/04)
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