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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543909731
Report Date: 04/28/2025
Date Signed: 04/28/2025 10:49:33 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/12/2025 and conducted by Evaluator Nohemi Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 57-CC-20250212100853
FACILITY NAME:SANCHEZ, RAQUEL FAMILY CHILD CAREFACILITY NUMBER:
543909731
ADMINISTRATOR:SANCHEZ, RAQUELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 602-0305
CITY:TULARESTATE: CAZIP CODE:
93274
CAPACITY:14CENSUS: 4DATE:
04/28/2025
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Raquel SanchezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff hit child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 04/28/2025, Licensing Program Analysts (LPAs) Nohemi Sanchez and Elizabeth Martinez conducted unannounced complaint inspection at the facility. The purpose of the inspection was to deliver the findings for the above listed allegation. LPA met with Licensee, Raquel Sanchez explained the allegation, and a census was taken. During the course of the investigation LPA interviewed witnesses, reviewed facility roster, and gathered facility records. Investigation revealed the following:
Based on interviews conducted, Licensee self-admitted that she had “unintentionally bumped” Child 1 on the mouth. Due to inconsistencies in statements, LPA was unable to determine whether the licensee intentionally “hit” the child. Interviews were consistent that Child 1 did not sustain any injuries.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Per California Code of Regulations, Title 22, Division 12, Chapter 3, no deficiency cited. Exit interview conducted with Raquel Sanchez. A copy of this report and Appeal Rights were provided and discussed by licensee, Raquel Sanchez.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Nohemi Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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