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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543910535
Report Date: 01/30/2026
Date Signed: 01/30/2026 04:01:37 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/10/2025 and conducted by Evaluator Anita Tristan
COMPLAINT CONTROL NUMBER: 57-CC-20251110122523
FACILITY NAME:VALDEZ, ANNA FAMILY CHILD CAREFACILITY NUMBER:
543910535
ADMINISTRATOR:VALDEZ, ANNAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 740-0579
CITY:VISALIASTATE: CAZIP CODE:
93291
CAPACITY:14CENSUS: 0DATE:
01/30/2026
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Anna ValdezTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Licensee provides care at different location.
Licensee overcapacity.
Licensee yells at day care children in care.
INVESTIGATION FINDINGS:
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On 01/30/2026 Licensing Program Analyst (LPA) Anita Tristan conducted an unannounced complaint inspection to provide findings for the above allegations. LPA met with licensee, Anna Valdez. LPA explained the allegations.

During today’s inspection licensee was not at her licensed Family Child Care Home; licensee was at another Family Child Care location. LPA toured the facility and a census was taken. LPA observed 5 sleeping toddlers and 1 infant at this location under the responsibility of the other licensee. During today’s inspection both licensees were present and capacity on license was being maintained.

During the course of this investigation LPA conducted interviews with staff, parents, and children, reviewed files and documentation, and conducted observation.

***Continued on 9099-C***

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20251110122523
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: VALDEZ, ANNA FAMILY CHILD CARE
FACILITY NUMBER: 543910535
VISIT DATE: 01/30/2026
NARRATIVE
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Based on interviews conducted, parents are aware of children visiting both family child care home locations. Both licensees have permission slips signed by parents allowing children to attend both family child care homes. Each location has separate Parent/Child Rosters, children files and emergency contact information for all children in care.

Based on interviews and LPA observation capacity on license is being maintained even when both family child care homes are at the same location. Based on the allegation licensee yells at day care children in care, per interviews conducted and LPA observations this allegation is unsubstantiated.

Licensee is aware that they will assume responsibility of all children in care when children are at their licensed family child care home.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Per California Code of Regulations, Title 22, Division 12, no deficiency is cited during today’s visit. Exit interview conducted with the licensee, Anna Valdez.

Appeal Rights were provided and discussed and Notice of Site Visit was provided and will remain posted for 30 days.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2