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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 543911841
Report Date: 09/03/2025
Date Signed: 09/03/2025 11:56:31 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2025 and conducted by Evaluator Anita Tristan
COMPLAINT CONTROL NUMBER: 57-CC-20250715111621
FACILITY NAME:OREGON, ESTHER & CESAR FAMILY CHILD CAREFACILITY NUMBER:
543911841
ADMINISTRATOR:OREGON, ESTHER & CESARFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(559) 746-4015
CITY:VISALIASTATE: CAZIP CODE:
93291
CAPACITY:14CENSUS: 3DATE:
09/03/2025
UNANNOUNCEDTIME BEGAN:
11:20 AM
MET WITH:Esther and Ceasar OregonTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Licensee left child in a soiled diaper for an extended period of time.
INVESTIGATION FINDINGS:
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On 09/03/2025 Licensing Program Analyst (LPA) Anita Tristan conducted an unannounced complaint inspection to provide findings for the above allegation. LPA met with Licensees, Esther and Ceasar Oregon. LPA explained the allegation. During today's inspection LPA observed 3 toddlers in the day care room napping.

Throughout the course of this investigation LPA Tristan reviewed facility records, interviewed staff, children and parents and took pictures. During the investigation LPA observed the facility and observed the facility to have daily changing schedule for children in care.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

***Continued on 9099-C***
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 57-CC-20250715111621
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO SOUTH CC RO, 1310 E. SHAW AVE,
FRESNO, CA 93710
FACILITY NAME: OREGON, ESTHER & CESAR FAMILY CHILD CARE
FACILITY NUMBER: 543911841
VISIT DATE: 09/03/2025
NARRATIVE
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Per California Code of Regulations, Title 22, Division 12, no deficiency is cited during today’s visit.

Exit interview conducted with the Licensees, Esther and Ceasar Oregon.

A Notice of Site Visit was provided and will be posted for 30 days.

Appeal Rights were provided and discussed.
THIS REPORT SHALL BE MADE AVAILABLE TO THE PUBLIC UPON REQUEST.
SUPERVISORS NAME: Luisa Gavoutian
LICENSING EVALUATOR NAME: Anita Tristan
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2