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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 547200844
Report Date: 01/13/2021
Date Signed: 01/15/2021 02:44:02 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/07/2020 and conducted by Evaluator Dixie Marie Wright
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20201207084941
FACILITY NAME:PRESTIGE ASSISTED LIVING AT VISALIAFACILITY NUMBER:
547200844
ADMINISTRATOR:SHELLHAMER, DAVIDFACILITY TYPE:
740
ADDRESS:3120 W. CALDWELLTELEPHONE:
(559) 735-0828
CITY:VISALIASTATE: CAZIP CODE:
93277
CAPACITY:72CENSUS: 43DATE:
01/13/2021
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:David ShellhamerTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not keep facility in good repair.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On this date, LPA D. Wright spoke with Administrator David Shellhamer via telephone due to COVID-19 and precautionary measures.

Based on interviews and review of documents, this allegation is unfounded. LPA did not find that staff do not keep facility in good repair. LPA determined Administrator followed proper protocol to make necessary repairs, and LPA did not find that repairs were neglected; repairs were made as timely as possible.

David was advised that the above allegations are unfounded, and therefore we have dismissed the allegations.
A copy of this report was provided to David via email and an electronic email read receipt confirms receiving these documents.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Melinda HoffmannTELEPHONE: (559) -65-7914
LICENSING EVALUATOR NAME: Dixie Marie WrightTELEPHONE: (559) 772-7402
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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