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25 | Licensing Program Analyst (LPA) Lady Cabrera contacted Mandy Rancour, Administrator by phone due to COVID-19 and pre-cautionary measures.
On 05/04/2021, Community Care Licensing received the Unusual Incident/Injury Report. The purpose of the phone call is to follow-up on the health and safety check of the resident and to obtain additional information.
Administrator will provide copies of the internal investigation, Resident's physician report, admission agreement and written statements from staff by 5/12/2021.
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