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13 | An unannounced Complaint visit was conducted on the date above by Licensing Program Analyst (LPA) K. McClurg. LPA met with Case Manager 3 (CM3) Ignacio Garcia. LPA greeted CM3, stated purpose of visit, & was allowed to proceed with visit.
Allegation reviewed & discussed. Resident records reviewed. Facility policy & procedures reviewed.
The Department has investigated the above allegation & determined to be Unfounded.
Exit interview conducted with CM3. Report provided.
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