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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 547206331
Report Date: 10/20/2022
Date Signed: 10/20/2022 02:56:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/20/2022 and conducted by Evaluator Melinda Medina
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20220620102853
FACILITY NAME:RUF ADULT RESIDENTIALFACILITY NUMBER:
547206331
ADMINISTRATOR:RUF, AMYFACILITY TYPE:
735
ADDRESS:940 NORTH BELMONT STREETTELEPHONE:
(559) 784-4657
CITY:PORTERVILLESTATE: CAZIP CODE:
93257
CAPACITY:5CENSUS: 3DATE:
10/20/2022
UNANNOUNCEDTIME BEGAN:
01:19 PM
MET WITH:Jessica GomezTIME COMPLETED:
03:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff spoke aggressively and disrespectfully to resident
Reporting party alleges staff punished resident
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) M. Medina conducted a subsequent visit to facility to conduct interviews. LPA identified herself and discussed the purpose of visit with
Licensee, Amy Ruf via telephone. LPA allowed entrance by Caregiver.

LPA conducted interviews with Resident (R1) and Staff (S1, S2, S3). LPA was unable to interview alleged witness (W1) resulting in insufficient information regarding allegations of facility staff spoke aggressively and disrespectfully to resident and alleging staff punished resident, .

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Hoffmann
LICENSING EVALUATOR NAME: Melinda Medina
LICENSING EVALUATOR SIGNATURE:

DATE: 10/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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