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13 | Licensing Program Analyst (LPA) M. Medina conducted a subsequent visit to facility to conduct interviews. LPA identified herself and discussed the purpose of visit with
Licensee, Amy Ruf via telephone. LPA allowed entrance by Caregiver.
LPA conducted interviews with Resident (R1) and Staff (S1, S2, S3). LPA was unable to interview alleged witness (W1) resulting in insufficient information regarding allegations of facility staff spoke aggressively and disrespectfully to resident and alleging staff punished resident, .
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. |