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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 547206879
Report Date: 12/16/2024
Date Signed: 01/02/2025 12:02:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/02/2024 and conducted by Evaluator Lisa Salazar
COMPLAINT CONTROL NUMBER: 24-AS-20241002093925
FACILITY NAME:DISCOVERY IN THE WESTFACILITY NUMBER:
547206879
ADMINISTRATOR:ALLEN, TARAFACILITY TYPE:
735
ADDRESS:12143 AVENUE 322TELEPHONE:
(559) 372-8470
CITY:VISALIASTATE: CAZIP CODE:
93291
CAPACITY:4CENSUS: 2DATE:
12/16/2024
UNANNOUNCEDTIME BEGAN:
09:56 AM
MET WITH: Tara Allen, Admininstrator
Leah Martinez, Program Liason Quality Assurance
Development (PLAD)
TIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff verbally abuses resident in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/16/24, Licensing Program Analyst (LPA) L. Salazar arrived at the facility unannounced to deliver findings on the above allegations. LPA was greeted by Adminsitrator Tara Allen and Program Liason Quality Assurance Development (PLAD).

During the investigation, LPA reviewed R1's records and conducted interviews. Although the allegation may have happened, there is not a preponderance of evidence to prove that the alleged violation occurred, therefore the allegation is UNSUBSTANTITATED.

Exit interview conducted and copy of report was left with Administrator. No deficiencies cited on today's visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Melinda Hoffmann
LICENSING EVALUATOR NAME: Lisa Salazar
LICENSING EVALUATOR SIGNATURE:

DATE: 12/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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