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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 547206950
Report Date: 04/03/2025
Date Signed: 04/03/2025 11:38:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2025 and conducted by Evaluator Jacques Leffall
COMPLAINT CONTROL NUMBER: 24-AS-20250313085842
FACILITY NAME:CDL EXETER CENTER FOR DISCOVERY AND LEARNINGFACILITY NUMBER:
547206950
ADMINISTRATOR:CASERZA, DIANEFACILITY TYPE:
775
ADDRESS:508 N KAWEAH AVETELEPHONE:
(559) 594-4646
CITY:EXETERSTATE: CAZIP CODE:
93221
CAPACITY:45CENSUS: 44DATE:
04/03/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:AdministratorTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff caused injuries to a client while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 4/3/25 at 10:30 am Licensing Program Analyst (LPA) J. Leffall conducted a subsequent complaint visit to deliver findings on above allegation. LPA met with Administrator (A1) Fernando Cabrera and stated purpose of visit.

The Department reviewed records and conducted interviews with staff, clients, client's mother and facility Administrator. All interviews and review of all of the requested photographs, and text messages were gathered to determine the findings of the allegation.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is Unsubstantiated. No deficiencies were issued.

Exit interview conducted. A copy of this report was distributed to Administrator which confirms signature of report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Jacques Leffall
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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