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13 | Licensing Program Analyst (LPA) Katie Brown conducted the subsequent complaint investigation visit to the facility to obtain additional information. LPA met with Cynthia Galvan, Resident Care Director.
During the course of this visit LPA reviewed facility Narrative Charting Notes, Physicians Reports, Outside Agency Documentation and Needs and Services Plans for R1 and R1. LPA also interviewed S1 and S2.
The Department has investigated the allegation that a resident was mistreated by another resident while in care. Based on Record Review and Interview, it was found that when R1 and R2 were roommates, they had episodes of verbal altercations. There was no evidence provided or reported to show that one resident harmed another. On 3/18/21 before R1 returned from a hospital stay, R2 was moved to a different room. Both R1 and R2 are in their own rooms. The allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur.
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