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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 547208849
Report Date: 05/05/2026
Date Signed: 05/05/2026 12:02:05 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2026 and conducted by Evaluator Martin Vega
COMPLAINT CONTROL NUMBER: 24-AS-20260429102827
FACILITY NAME:GLORY DAYS ASSISTED LIVING INCFACILITY NUMBER:
547208849
ADMINISTRATOR:AGUILAR, MELINDAFACILITY TYPE:
740
ADDRESS:1303 S PINKHAM STTELEPHONE:
(559) 972-3641
CITY:VISALIASTATE: CAZIP CODE:
93292
CAPACITY:10CENSUS: 6DATE:
05/05/2026
UNANNOUNCEDTIME BEGAN:
09:46 AM
MET WITH:Administrator - Melinda AguilarTIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff confined resident to a wheelchair
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/5/2026, Licensing Program Analyst (LPA) M Vega conducted 10 day complaint investigation visit to the facility. LPA arrived at the facility and was granted access by staff and met with Administrator (AD) - Melinda Aguilar. During the course of this complaint investigation LPA obtained and/or reviewed facility records and conducted a Health and Safety check on the residents in care. It was determined based on the record review that the above allegation is UNFOUNDED.
Allegation: “Staff confined resident to a wheelchair” - per review of resident files there is a hospice order for postural supports for R1. Order is signed by Physician and Registered Nurse. All residents that need postural support have proper documentation.
This agency has investigated the above allegation and has determined them to be UNFOUNDED. This means that the allegation was false, could not have happened or is without a reasonable basis. We have found that the complaint was unfounded, therefore we have dismissed the allegations.
No deficiencies issued during this inspection. An exit interview was conducted with the Administrator - Melinda Aguilar. A copy of this report was given to AD whose signature on this form confirms receipt of this report.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Alexandria Walton
LICENSING EVALUATOR NAME: Martin Vega
LICENSING EVALUATOR SIGNATURE:

DATE: 05/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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