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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 547208863
Report Date: 01/26/2026
Date Signed: 01/26/2026 05:59:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/23/2025 and conducted by Evaluator Brianna Miranda
PUBLIC
COMPLAINT CONTROL NUMBER: 24-AS-20250923130101
FACILITY NAME:DE BOER HOME #2FACILITY NUMBER:
547208863
ADMINISTRATOR:LINDA ANDERSONFACILITY TYPE:
735
ADDRESS:2211 W ORANGE AVETELEPHONE:
(559) 791-9481
CITY:PORTERVILLESTATE: CAZIP CODE:
93257
CAPACITY:6CENSUS: DATE:
01/26/2026
UNANNOUNCEDTIME BEGAN:
04:03 PM
MET WITH:House Manager Elizabeth Regalado TIME COMPLETED:
04:04 PM
ALLEGATION(S):
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Facility has audio video surveillance cameras violating clients privacy
INVESTIGATION FINDINGS:
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On 1/26/2026 Licensing Program Analyst (LPA) B. Miranda arrived to the facility unannounced to deliver findings for the allegation listed above. LPA met with House Manager Elizabeth Regalado. Licensee allowed Elizabeth to sign this report.

LPA spoke with House Manager Elizabeth Regalado. The facility uses Blink camera which does have access to audio through the cameras. Elizabeth stated the cameras do not record. LPA asked Elizabeth to pull up the cameras, and LPA was able to hear the audio on the camera.

Based on the Departments observation and interviews the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Article 6, is being cited on the attached LIC 9099D.

Exit interview conducted and a copy of this report LIC9099, LIC9099D, and appeal rights werevprovided to House Manager Elizabeth Regalado. Licensee allowed Elizabeth to sign this report.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Brianna Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 24-AS-20250923130101
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SIERRA CASCADE AC/SC, 1314 E SHAW AVE
FRESNO, CA 93710

FACILITY NAME: DE BOER HOME #2
FACILITY NUMBER: 547208863
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/26/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/30/2026
Section Cited
CCR
80072(a)(2)
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80072 Personal Rights
(a) Except for children’s residential facilities, each client shall have personal rights which include, but are not limited to, the following:
(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
This requirement is not met as evidenced by:
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Licensee will write a statement on steps to be taken to correct POC by due date.
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Based on observation & interviews, the facility did not comply with the regulation listed above, which poses a potential health and safety risk to residents in care. LPA observed facility has cameras with audio being used at the facility. This does not allow accorded safe, healthful and comfortable accommodations to residents at the facility.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Brenda Chan
LICENSING EVALUATOR NAME: Brianna Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2