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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 547209031
Report Date: 08/05/2026
Date Signed: 08/05/2026 11:07:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO RO, 1314 E SHAW AVE
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/27/2026 and conducted by Evaluator Jacques Leffall
COMPLAINT CONTROL NUMBER: 24-AS-20260727132837
FACILITY NAME:WIGGINS HOME 3FACILITY NUMBER:
547209031
ADMINISTRATOR:BOYD, ELYSIAFACILITY TYPE:
740
ADDRESS:677 S SIERRA STREETTELEPHONE:
(559) 783-0732
CITY:PORTERVILLESTATE: CAZIP CODE:
93257
CAPACITY:6CENSUS: 4DATE:
08/05/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:House Manager: Christa RowlandTIME COMPLETED:
11:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Uncleared individual is providing care and supervision.

Staff do not ensure that personnel records are complete.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 8/5/26 at 10:00am an initial complaint visit was conducted by Licensing Program Analyst (LPA) J.Leffall. LPA met Assistant House Manager (HM) Christa Rowland. HM greeted LPA and LPA stated purpose of the visit.

The department conducted interviews with staff and reviewed employee files.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is Unsubstantiated. No deficiencies were issued.

Exit interview conducted. A copy of this report was distributed to House Manager which confirms signature of this report.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: See Moua
LICENSING EVALUATOR NAME: Jacques Leffall
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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