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13 | Licensing Program Analyst (LPA) K. Kaur arrived at the facility unannounced for a subsequent inspection.
LPA discussed the purpose of the visit and the elements of the allegations with administrator. LPA Interviewed
Staff and residents. LPA reviewed the facility’s visitation policy and facility log and toured the facility.
This agency has investigated the complaint: Facility staff is refusing visitors. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.
Exit Interview conducted. Report signed on site by Executive Director; printed copy of report provided.
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