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25 | Licensing Program Analyst (LPA) Christina Valerio arrived to the facility unannounced to conduct case management visit to follow up on a concern from a past complaint. LPA met with Administrator Ernest Gibson, and explained the purpose of the visit.
LPA Valerio was following up a citation issued on 09/30/2022 for complaint 27-AS-20220930130144. LPA spoke to administrator Ernest regarding the Licensee clearing the plan the correction. LPA provided supportive documents to Licensee Gina and Administrator Ernest on January 04th, 2023. The responsible party was called on 01/25/2023 by Administrator Ernest to discuss clearing the POC. Since that phone call, the licensee has not made attempts to clear the plan of correction. Licensee Georgina Rodriguez sent an email to the department on 01/27/23. In Licensee Georgina's email, she stated the following, "…I'm willing to pay for the bed with a receive provided and taking into consideration the wear out of the bed, I truly do not believe you or the family that this frame cost as much as they are stating."
According to the deficiency page from complaint 27-AS-20220930130144, the plan of correction stated, "Licensee will submit a written plan to replace Resident 1's bed frame at current value and submit to LPA by 10/14/2022 POC date."
To this date, the family has not been reimbursed for the bed frame. Based on this information, a deficiency is being cited today on LIC 809 -D. Failure to correct this deficiency may result in civil penalties. An exit interview was held, and copy of the report was provided to current Administrator Ernest. Appeal rights also provided. |