1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | On 11/7/24 Licensing Program Analyst (LPA) Maja Jensen arrived at facility unannounced to conduct a case management regarding some recent incidents. LPA Jensen met with Executive Director Valerie Pais and explained the purpose of today's visit.
The facility recently experienced a plumbing issue. Plumbers were called immediately upon recognizing the problem. The plumbers were able to identify the cause of the issue. The insurance company was called and determined the issue to be a covered a loss and action was initiated to mitigate damages and complete any necessary repairs. A letter was sent to all resident responsible parties prior to work commencing and Licensing was notified in a timely manner. LPA Jensen toured the areas being worked on and observed appropriate measures being taken to ensure the safety of residents. All work areas are adequately cordoned off and tools and toxins are being kept inaccessible to residents in care.
LPA Jensen also discussed an incident that was reported wherein a spouse visiting a resident was observed by a care provider physically abusing the resident. No significant injuries were sustained by the resident. The care provider took immediate action and notified the med tech on duty. The med tech called the Sheriff who responded and a report was taken. The facility also notified the resident's daughter, the resident's physician, the hospice care provider, Adult Protective Services and the Ombudsman. A temporary protective order was initiated. The resident will be placed on increased monitoring. All reporting was completed in a timely manner and it would appear that all appropriate action was taken by the facility staff.
No deficiencies were observed during the course of this visit. An exit interview was conducted and a copy of this report was provided. |