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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 561701182
Report Date: 08/22/2025
Date Signed: 08/22/2025 01:36:22 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2025 and conducted by Evaluator Veronica Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250623145649
FACILITY NAME:FIRST BAPTIST CHURCH DAY CARE AND PRESCHOOLFACILITY NUMBER:
561701182
ADMINISTRATOR:SHARON (SHARI) CLEGGFACILITY TYPE:
850
ADDRESS:1250 ERBES ROADTELEPHONE:
(805) 495-2531
CITY:THOUSAND OAKSSTATE: CAZIP CODE:
91362
CAPACITY:78CENSUS: 29DATE:
08/22/2025
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Sharon Clegg TIME COMPLETED:
01:55 PM
ALLEGATION(S):
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Staff did not prevent an outbreak of hand, foot, and mouth disease.
INVESTIGATION FINDINGS:
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On 8/22/25, Licensing Program Analyst (LPA) Veronica Diaz conducted an unannounced inspection to deliver findings regarding the above allegation. LPA met with site director Sharon Clegg and explained the purpose of the inspection. Together with the director, LPA toured the facility indoors and outdoors. At the time of the inspection, there were 29 children in care supervised by 5 staff.

The Department received a complaint alleging staff did not prevent an outbreak of hand, foot, and mouth disease. The investigation included two unannounced inspections, a review of records, and interviews with the complainant, director, staff, and parents.

Interviews with the director and staff confirmed awareness of multiple cases of hand, foot, and mouth disease (HFM). Parent interviews indicated they were either aware of HFM at the facility or reported that their child contracted HFM. Approximately 10 children at the facility were affected, indicating the center did not prevent the spread of the outbreak.

Continued LIC9099-C


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 17-CC-20250623145649
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: FIRST BAPTIST CHURCH DAY CARE AND PRESCHOOL
FACILITY NUMBER: 561701182
VISIT DATE: 08/22/2025
NARRATIVE
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Based on observations, record reviews, and interviews, the investigation determined that the allegation did occur. The preponderance of evidence standard has been met; therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, and/or Health and Safety Code are being cited on the attached LIC 9099D. This poses a potential health, safety, and personal rights risk to children in care.

1 type B deficiency was cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided report was reviewed. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Director Sharon Clegg
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 17-CC-20250623145649
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: FIRST BAPTIST CHURCH DAY CARE AND PRESCHOOL
FACILITY NUMBER: 561701182
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/22/2025
Section Cited
CCR
101226.1(a)(1)(B)
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101226.1 Daily Inspection for Illness
(a)The licensee shall be responsible for ensuring that children with obvious symptoms of illness including, but not limited to...

This requirement was not met as evidenced by:
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The director shall ensure that proper health practices are implemented to prevent the spread of communicable diseases. This includes following exclusion policies for ill children, notifying parents, public health, and licensing of confirmed cases, and maintaining sanitation and hygiene procedures. The director will provide staff training on illness prevention protocols and submit proof of training to the Department by 9/22/25.

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Based on interviews and record reviews the licensee did not comply with the section cited above the licensee failed to ensure the spread of communicable disease was prevented at the facility. Interviews and record review revealed approximately 10 children contracted hand, foot, and mouth disease (HFM) while in care. which poses/posed a potential health, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2025 and conducted by Evaluator Veronica Diaz
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250623145649

FACILITY NAME:FIRST BAPTIST CHURCH DAY CARE AND PRESCHOOLFACILITY NUMBER:
561701182
ADMINISTRATOR:SHARON (SHARI) CLEGGFACILITY TYPE:
850
ADDRESS:1250 ERBES ROADTELEPHONE:
(805) 495-2531
CITY:THOUSAND OAKSSTATE: CAZIP CODE:
91362
CAPACITY:78CENSUS: 29DATE:
08/22/2025
UNANNOUNCEDTIME BEGAN:
12:35 PM
MET WITH:Sharon Clegg TIME COMPLETED:
01:55 PM
ALLEGATION(S):
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Staff do not ensure day care is free from pests.
Staff do not ensure playground equipment is properly maintained for children's safety.
INVESTIGATION FINDINGS:
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On 8/22/25 Licensing Program Analyst (LPA) Veronica Diaz conducted an unannounced inspection to deliver the findings of the above-mentioned allegations. LPA met with director Sharon Clegg and advised them of the purpose of the inspection. Together with the director, LPA toured the facility inside and outside. At the time of inspection, there were 29 children and 5 staff members.

The Department received a complaint alleging staff do not ensure the day care is free from pests and do not ensure playground equipment is properly maintained for children's safety. This investigation included 2 unannounced inspections, records reviews, and interviews with the complainant, director, staff, and parents.

Continued LIC9099A-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20250623145649
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: FIRST BAPTIST CHURCH DAY CARE AND PRESCHOOL
FACILITY NUMBER: 561701182
VISIT DATE: 08/22/2025
NARRATIVE
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LPA observed the center to be clean and sanitary on both unannounced inspections. Records review revealed the center is complying with pest control measures, having pest control services visit twice a month to maintain a pest-free environment. LPA observed the playground to have age-appropriate toys and structures and noted it was clean. Parents interviewed shared no concerns regarding the playground equipment or pest issues. Overall, parents were satisfied with the care and supervision provided at the center.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited for today. Notice of site visit was given and must remain posted for 30 days. Appeal Rights were provided report was reviewed. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the director Sharon Clegg .
SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Veronica Diaz
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5