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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 561702370
Report Date: 01/23/2024
Date Signed: 01/23/2024 01:30:03 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/07/2023 and conducted by Evaluator Laura Villanueva
COMPLAINT CONTROL NUMBER: 17-CC-20231207094745
FACILITY NAME:MOORPARK UNITED METHODIST RAINBOW CHILDREN'S CTRFACILITY NUMBER:
561702370
ADMINISTRATOR:NICHOLE TAYLORFACILITY TYPE:
850
ADDRESS:261 FLORY AVENUETELEPHONE:
(805) 529-1513
CITY:MOORPARKSTATE: CAZIP CODE:
93021
CAPACITY:67CENSUS: 13DATE:
01/23/2024
UNANNOUNCEDTIME BEGAN:
12:15 PM
MET WITH:Sylvia FarelloTIME COMPLETED:
01:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff used inappropriate discipline practices with day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 23, 2024, at 12:15 PM Licensing Program Analyst (LPA) Laura Villanueva conducted an unannounced inspection to conclude investigation for the above allegation. LPA met with Administrator, Sylvia Farello and explained the purpose of the visit. LPA conducted a tour of the facility inside and outside with administrator. LPA observed a total of 13 children under the care and supervision of 5 staff.

LPA interviewed parents, teachers, and reviewed child file. Parents are happy with the care and supervision their children receive at the center. The staff shared how they do not have a "discipline" policy. They help the children calm their bodies and talk to them. They also redirect the children to alternate activities. Although the allegations may have happened or are invalid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. No deficiencies cited for today.
A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the administrator, Sylvia Farello.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: George Mingle
LICENSING EVALUATOR NAME: Laura Villanueva
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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