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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 561702583
Report Date: 02/06/2023
Date Signed: 02/06/2023 03:45:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/01/2022 and conducted by Evaluator Austin Rios
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20221201090428
FACILITY NAME:SONSHINE PRESCHOOLFACILITY NUMBER:
561702583
ADMINISTRATOR:ANNETTE WALTERSFACILITY TYPE:
850
ADDRESS:8180 TELEPHONE RD.TELEPHONE:
(805) 647-0242
CITY:VENTURASTATE: CAZIP CODE:
93004
CAPACITY:70CENSUS: 0DATE:
02/06/2023
UNANNOUNCEDTIME BEGAN:
02:16 PM
MET WITH:Annette WaltersTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff did not follow Covid-19 safety protocols-Unsubstantiated
Staff handles day care child in a rough manner-Unsubstantiated
Staff are not providing supervision as necessary to meet the day care children's needs-Unsubstantiated
Staff are not keeping the facility safe at all times-Unsubstantiated
Staff are not providing supervision as necessary to meet the day care children's needs-Unsubstantiated

INVESTIGATION FINDINGS:
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On February 6, 2023 at 2:00 PM Licensing Program Analyst (LPA) Austin Rios conducted an unannounced inspection to conclude a complaint investigation. LPA met with Director Annette Walters and explained the nature and the purpose of the inspection. Director provided LPA a tour of the facility inside and out. There were no children in care at the time of the inspection. The department obtained the allegations listed above regarding the facility.

Interviews were conducted with, Parents of children in care, staff, and LPA obtained documentation of previous incident reports and documentation. After observation facility and conducting interviews, it was determined that staff are following Covid-19 mandates and although there was positive cases in the past the facility took the proper pre-cautionary steps to notify the staff and other parents of children in care to the positive cases as well as keep the facility clean and safe. After conducting interviews, there was no evidence of any staff handling a child in a rough manner. Staff is properly re-directing children and Staff are properly supervising children maintaining a safe facility. None of the parent or staff interviews corroborated the allegation.


Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Austin Rios
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20221201090428
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SONSHINE PRESCHOOL
FACILITY NUMBER: 561702583
VISIT DATE: 02/06/2023
NARRATIVE
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Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegations are Unsubstantiated.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Austin Rios
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3