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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 564700092
Report Date: 03/11/2026
Date Signed: 03/11/2026 09:50:19 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2026 and conducted by Evaluator Joshua Rarela
PUBLIC
COMPLAINT CONTROL NUMBER: 47-HC-20260211105930
FACILITY NAME:YOUR HOME CARE LLCFACILITY NUMBER:
564700092
ADMINISTRATOR:MACARAIG, SARAH MARIEFACILITY TYPE:
300
ADDRESS:30721 RUSSELL RANCH RD STE 140TELEPHONE:
(805) 338-7785
CITY:WESTLAKE VILLAGESTATE: ZIP CODE:
91362
CAPACITY:CENSUS: DATE:
03/11/2026
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Sarah Macaraig, AdministratorTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Home Care Organization (HCO) used an independent contractor to provide home care services
INVESTIGATION FINDINGS:
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Enforcement Analyst (EA) Joshua Rarela, with the Home Care Services Branch (HCSB), conducted an onsite inspection for the purpose of a Complaint Investigation. The EA met with the Home Care Organization (HCO) administrator named above.

During the course of the investigation, the EA interviewed HCO personnel and reviewed records, including HCO Guardian Roster Associations and the HCA Registry Database for the alleged independent contractor. Additionally, the EA examined the HCO's California Form DE-9 (Quarterly Contribution Return and Report of Wages), a mandatory tax form for all California employers to report total wages, withholdings, and payroll taxes to the Employment Development Department (EDD).

It was alleged that the HCO utilized an independent contractor to provide home care services.

(CONTINUED)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Joshua Rarela
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 47-HC-20260211105930
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME: YOUR HOME CARE LLC
FACILITY NUMBER: 564700092
VISIT DATE: 03/11/2026
NARRATIVE
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(CONTINUED)

HCO personnel stated that the organization does not utilize Home Care Aides in an independent contractor capacity. The EA's examination of the California Form DE-9 confirmed the processing of statutory withholdings for Home Care Aides. Under the Employment Development Department guidelines, such withholdings are consistent with an employer-employee relationship rather than an independent contractor engagement.

Based on the EA's observations, interviews and records review, there was insufficient evidence to prove the allegation as the preponderance of evidence standard was not met although the allegation may have happened or is valid, therefore the allegation is found to be unsubstantiated. A copy of this report and appeal rights were provided to the HCO.
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Joshua Rarela
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2