| Enforcement Analyst (EA) Ramsey Chimienti attempted a virtual visit for the purpose of completing a required two-year licensing inspection and spoke with the licensee, Brittany White.
Attempts were made to schedule the required visit with the Home Care Organization (HCO), but the licensee declined the visits for the following reasons:
1. Documents on hand were not organized and could not be provided within notice for the visit.
2. Scheduling conflicts prevented the Licensee from making books and records available upon request during previously agreed upon time(s)/date(s).
When the Department conducts an inspection, all required files must be organized and readily available. At the time of inspection, records should already be prepared and available for review.
The Home Care Organization (HCO) was found to be out of compliance with applicable Health and Safety Code requirements. Deficiencies/citations are being noted on the subsequent HCS 809D report. A copy of the 809 Facility Evaluation and 809 Deficiency Report were provided to the licensee via email.
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