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25 | Licensing Program Analyst (LPA) KaSandra Lopez initiated a Case Management - Incident inspection due to a self-reported incident report. Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, today’s complaint investigation was conducted telephonically with Life Guidance Director Deedee Higgins as Administrator Robloe Babasanta was unavailable.
At 2:06 PM the LPA spoke with Deedee Higgins and explained the reason for today's inspection. On 2/25/2021, Community Care Licensing Division received a self-reported Unusual Incident/Injury Report (LIC 624) pertaining to Resident #1 (R1) and Resident #2 (R2). The alleged incident occurred on or around February 23, 2021.
At 2:39 PM, Ms. Higgins took the LPA on a physical plant tour via FaceTime of the common areas and the second floor. The LPA did not observe any health and safety concerns at this time. The LPA advised Investigations Branch (IB) Investigator Laura Garcia was assigned to the investigation.
Further investigation is needed. The LPA advised she would email Ms. Higgins a list of requested records along with a copy of today's report for signature. |