1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | On September 8, 2023, Licensing Program Analyst (LPA) Zabel Chochian met with Sara Jackson for an unannounced Case Management visit to issue a civil penalty per Health and Safety Code §1569.49(e).
On April 20, 2021, the Department received a complaint alleging a resident (R1) passed away due to inadequate care and supervision by facility staff. The complainant’s concern was that R1’s cause of death was indicative of poor care at the facility. The subsequent complaint received December 23, 2021, with the same allegation, further alleged that due to facility neglect, a resident (R1) developed septic shock, bowel obstruction and fecal impaction of unknown etiology. The Department initiated the complaint investigation on April 21, 2021.
The investigation revealed that facility staff failed to follow R1’s hospital discharge instructions dated June 10, 2020, that indicated to “avoid constipation” and to seek immediate medical care if unable to pass gas and/or stools. Since R1 was assessed to have limited ability in verbalizing own needs, R1 was to be monitored for any signs of constipation and the physician was to be notified of any change in condition. R1 required hands-on facility staff assistance with bathing, incontinence care and transferring from bed to wheelchair. A review of R1’s centrally stored medication record, indicated a prescription of Senna 8.6 Tab to be taken every day and on an as needed basis was filled on December 12, 2020, and again on January 11, 2021, as prescribed by the physician. There was no evidence R1 was assisted with self-administration of this medication, nor evidence the physician was contacted to report symptoms of constipation after August 3, 2020. The last documented date the facility assisted R1 to self-administer this medication as prescribed was August 3, 2020. |