It was also alleged that staff do not ensure that resident appraisals/care plans are being completed. It is the complainant’s concern that residents are not being properly assessed and may not be receiving the care they need. Record review of five (5) newly admitted residents revealed that each resident received a pre-admission appraisal prior to admission to the facility. In addition, the facility conducted an interview with each resident and developed an individualized service plan that identifies the resident's care needs and outlines how the facility will meet those needs. An interview with the ED confirmed that an appraisal and individualized care plan are completed for each resident and maintained in the resident's chart, which is stored in the medication technician's office. The ED further stated that all care staff have access to residents' files and may review each resident's care plan as needed to ensure appropriate care is provided. The care plan is reviewed and updated at least once every six (6) months to ensure its accuracy and reflect the resident's current care needs. Based on the information obtained and reviewed, the Department has insufficient evidence to support the allegation of “staff do not ensure that resident appraisals/care plan is being completed”. Therefore, this allegation is deemed Unsubstantiated at this time.

Exit interview. No citations issued. A copy of the report was provided.