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25 | Licensing Program Analyst (LPA) JoAnn Rosales conducted a case management investigation telephonically with Administrator Sam El-Rabba due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures.
On 3/23/21 LPA spoke with Administrator regarding an incident report received for resident #1 (R1) indicating that R1 eloped from the facility on 3/20/21. Administrator stated that on 3/20/21 staff #1 (S1) saw R1 in the lobby at approximately 6:10 pm and when S1 went to R1’s room at approximately 6:45 pm to give R1 their medications they were not in their room. Administrator stated that S1 searched for R1 throughout the facility and they were unable to locate the R1. Administrator stated that they contacted the police and R1’s family. Administrator stated that R1 was found at Camino Real Park (1.1 miles away) by a private citizen who contacted the facility at approximately 8:10 pm. Administrator stated that R1 was picked up by facility staff and returned to the facility. Administrator stated that R1 did not sustain any injuries. Administrator stated that a wander guard was placed on R1's wrist with family approval. Administrator stated that R1 must have left the facility through the front door after 6:30 pm as that is when the concierge leaves. Administrator stated that they have changed the concierge hours to be present at the desk until 8 pm. Administrator stated that the front door is alarmed after 7 pm. Administrator stated that they are conducting staff training regarding elopement policies and protocols.
R1’s records reviewed on 3/24/21 at 8:30 am revealed that R1 is not able to leave the facility unassisted. On 3/20/21 staff failed to supervise R1 as R1 eloped from the facility.
During today’s visit LPA toured the facility with the Administrator. Administrator stated that S1 observed R1 in their room at approximately 6:10 pm and not in the lobby as previously stated by the Administrator on 3/23/21.
Continued on 809-C
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