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25 | Licensing Program Analyst (LPA) KaSandra Lopez conducted an unannounced Case-Management - Deficiencies inspection at the facility today and met with Administrator Charito Ramirez at 9:54 AM The purpose of today's inspection was explained to the Administrator.
On 02/07/2022 at approximately 4:20 PM, LPA Angel Ascencio conducted an unannounced visit at the facility to deliver State issued COVID-19 test kits for resident visitors. During the visit, LPA Ascencio was told by a resident who answered the door that there was no staff currently present. LPA Ascencio conducted a physical plant tour and confirmed there were no staff present in the facility and the five residents were left without supervision. The residents were unable to determined how long they had been left alone without staff present. LPA Ascencio did not observe any other immediate health and safety concerns during the inspection.
Administrator Charito Ramirez was contacted by LPA Lopez on the telephone and she arrived at the facility at approximately 4:45 PM. The Administrator tried contacting the staff during the inspection with LPA Ascencio but they did not respond to the telephone calls. The Administrator confirmed with LPA Ascencio during the inspection and with LPA Lopez during a telephone call that she would remain at the facility until another staff was available and would not leave the residents unattended. LPA Ascencio concluded his inspection after the Administrator arrived.
During today's inspection, the Administrator said staff stated yesterday they went to the store and their phone was on silent when the Administrator tried contacting them. Today, staff were at an appointment which is why the Administrator is present at the facility. LPA Lopez will be issuing a citation and civil penalty due to residents being left without supervision. Exit interview and report reviewed with the Administrator. A copy of the report (LIC 809, LIC 809-D), appeal rights, and civil penalty assessment (LIC 421M) will be emailed. |