1
2
3
4
5
6
7
8
9
10
11
12
13 | Licensing Program Analyst (LPA), Zabel Chochian conducted a subsequent telephonic complaint visit to deliver the finding for the above allegation, as the facility was closed effective 11/02/2021. The complaint was initiated on 07/02/2021. LPA Chochian spoke with Administrator, Joann Trupiano and the reason for the call was explained. Following is a summary of the investigation:
Information was received that facility staff yell at residents and have locked a resident in a room. During the initial visit on 07/02/2021 at approximately 2 p.m., LPA Chochian and staff toured the facility and observed all bedrooms. LPA check all bedroom doors and found that all doors have no lock and able to open from the inside and out. Interview was conducted with the two (2) residents and staff at the time of inital visit. One resident briefly communicated with LPA and did not have any issues with staff. The other resident could not answer any basic questions asked by LPA. Staff interviewed denied allegations. No other witnessess available.
Based on observation and interviews conducted, there is not sufficient evidence to support allegations above. Therfore, allegations are deemed unsubstantiated at this time. Exit interview conducted. Copy of report and appeal rights provided to administrator via email. |