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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 565801684
Report Date: 09/14/2022
Date Signed: 09/15/2022 08:59:15 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/08/2022 and conducted by Evaluator Zabel Chochian
COMPLAINT CONTROL NUMBER: 29-AS-20220908115532
FACILITY NAME:SVS-SIMI VALLEYFACILITY NUMBER:
565801684
ADMINISTRATOR:LAURA WOODFACILITY TYPE:
775
ADDRESS:2381 TAPO STREET, UNIT DTELEPHONE:
(805) 582-1752
CITY:SIMI VALLEYSTATE: CAZIP CODE:
93063
CAPACITY:60CENSUS: 19DATE:
09/14/2022
UNANNOUNCEDTIME BEGAN:
11:15 AM
MET WITH:Laura WoodTIME COMPLETED:
12:55 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is operating out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) conducted a complaint visit to this facility today regarding above allegation. Upon arrival LPA was greeted by the front desk by staff. LPA met with Administrator Laura Woods and reason for the visit was discussed.
Between 11:30-12pm facility daily attendance records from 8/22/2022 - 9/14/2022 was reviewed with Ms. Woods and interview with staff was conducted. Daily attendance records reviewed (08/22-09/14/2022) did not show facility operating out of ratio. Staff interviewed denied allegation and stated that the program does not even operate to full capacity allowed.
Between 12-12:45pm, LPA interviewed random clients present at the facility during todays visit. Four (4) out Four (4) clients interviewed reported that the program operates with 3-4 clients in a group. Clients interviewed reported that they have not observed program to be crowded (over capacity).

Based on the interviews conducted and records reviewed allegation "Facility is operating out of ratio" is deemed unsubstantiated at this time. Exit interview conducted. Copy of report emailed to Ms. Woods.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Zabel Chochian
LICENSING EVALUATOR SIGNATURE:

DATE: 09/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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