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25 | Licensing Program Analyst (LPA) Martha Arroyo conducted an unannounced case management visit at 10:15 a.m. The purpose of this visit is to conduct an investigation regarding a self-reported incident and SOC 341 that occurred on 07/06/2024. Upon arrival, the LPA met with staff. The Administrator, Jennifer Hamilton arrived shortly after and the reason for the visit was explained. Entrance Interview.
On 07/13/2024, the Department received an incident report stating on the 07/06/2024, Resident #1 (R1) was up all night agitated and yelling for R1’s mom to call the police. R1 refused to get help and constantly got out of their room. When R1 woke up on Sunday morning, R1 had a bruise on their arm. R1 has gotten bruises easily in the past and R1’s family had also states this was a problem since R1 is taking aspirin. R1’s family brought a bruise cream for when R1 moved in. bruise was reported to R1’s family on Sunday morning. By Monday afternoon, R1’s family had picked up R1 to go shopping; however, R1’s family called the facility and said they were not bringing R1 back to the facility.
During today’s visit, LPA Arroyo conducted a plant tour at 10:33 a.m. to ensure there are no health and safety hazards, conducted interviews with the Administrator, two (2) staff members, two (2) residents, and one (1) family member between 9:40 p.m. and 11:30 a.m., conducted a file review at 10:50 a.m., and obtained copies of pertinent documents relevant to the investigation.
Report Continued on LIC 809C...
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