565801727-2-17-2026-29-AS-KHEN-DRQ35S-20260227165714

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 565801727
Report Date: 02/17/2026
Date Signed: 02/17/2026 02:31:37 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2026 and conducted by Evaluator Emily Peraldi

COMPLAINT CONTROL NUMBER: 29-AS-20260210130327

FACILITY NAME:	SAINT ROQUE FAMILY HOME CARE		FACILITY NUMBER:	565801727
ADMINISTRATOR:	BARBARA BROWNING		FACILITY TYPE:	735
ADDRESS:	1610 KIPLING COURT		TELEPHONE:	(805) 874-1762
CITY:	OXNARD	STATE: CA	ZIP CODE:	93033
CAPACITY:	6	CENSUS: 5	DATE:	02/17/2026
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Leander Hicks Barbara Browning		TIME COMPLETED:	02:36 PM

ALLEGATION(S):

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Staff did not provide adequate supervision resulting in resident exposing themselves.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Emily Peraldi conducted an unannounced initial complaint visit to this facility. At 10:30 a.m., the LPA met with staff and explained the reason for the visit. At 10:45 a.m., the Administrator, Barbara Browning arrived at the facility.

At 10:40 a.m., the LPA conducted a file review for all five (5) residents. Between 10:45 a.m. and 1:56 p.m., the LPA conducted interviews with the Administrator, one (1) staff and five (5) residents. During the time of the visit, the LPA requested and obtained copies of pertinent documents. At 2:02 p.m., the LPA conducted a brief physical plant tour.

Continued on LIC 9099-C.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Emily Peraldi
LICENSING EVALUATOR SIGNATURE:	DATE: 02/17/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/17/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 29-AS-20260210130327

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: SAINT ROQUE FAMILY HOME CARE	FACILITY NUMBER: 565801727
	VISIT DATE: 02/17/2026

NARRATIVE

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Regarding the allegation: 1.) Staff did not provide adequate supervision resulting in resident exposing themselves. The Department received a complaint on 02/10/2026 alleging a resident with the description of Resident #1 (R1) exposing their private parts while being outside the facility on 02/09/2026 without staff supervision. During today’s visit, the LPA conducted a file review for all five (5) residents including R1. Per file review, R1’s physician report stated that R1 is able to leave the facility unassisted. Interviews with staff and Administrator stated that R1 has not demonstrated inappropriate behavior in the past and revealed no reports of any individual, including R1 being sexually inappropriate or exposing themselves towards any of the residents or staff. The Administrator explained that at times, R1’s pants sag and the Administrator has to remind R1 to pull up their pants. Interviews with residents revealed no issues or concerns with any individuals at the facility acting inappropriately with them or exposing themselves to the residents or others. Interview with R1 denied the above allegation. Per interviews and record review, R1 does not have a history of exposing themselves and does not require additional staff supervision. Although the allegation may have happened or is valid, there is not sufficient evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed Unsubstantiated at this time.

Exit interview conducted. The Administrator authorized staff Leander Hicks to sign the report. A copy of the report was provided.

SUPERVISORS NAME: Kristin Heffernan
LICENSING EVALUATOR NAME: Emily Peraldi
LICENSING EVALUATOR SIGNATURE:	DATE: 02/17/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/17/2026

LIC9099 (FAS) - (06/04)

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