565801810-1-15-2026-31-AS-NGID-DSJUSE-20260326155007

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 565801810
Report Date: 01/15/2026
Date Signed: 01/15/2026 02:28:30 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2025 and conducted by Evaluator Tuesday Cabiness

PUBLIC

COMPLAINT CONTROL NUMBER: 31-AS-20250227131750

FACILITY NAME:	VENTURA TOWNEHOUSE		FACILITY NUMBER:	565801810
ADMINISTRATOR:	EVAN GRANUCCI		FACILITY TYPE:	740
ADDRESS:	4900 TELEGRAPH ROAD		TELEPHONE:	(805) 642-3263
CITY:	VENTURA	STATE: CA	ZIP CODE:	93003
CAPACITY:	566	CENSUS: 240	DATE:	01/15/2026
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Evan Granucci		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Administrator Qualifications and duties

INVESTIGATION FINDINGS:

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Licensng Program Analyst (LPA) Tuesday Cabiness conducted a subsequent visit to deliver the final findings of the allegation mentioned above. LPA met with Administrator Evan Granucci and informed him the reason of the visit. The following was determined:

It was alleged that the Administrator was not available or reachable when attempts were made to contact him. To investigate the allegation, on 03/07/2025, from 10:00 a.m. to 1:00 p.m., during the initial complaint visit, (LPA) conducted interviews and obtained and reviewed resident and facility documentation. On 09/17/2025, from 2:30 p.m. to 4:30 p.m., LPA conducted additional interviews with witnesses related to the complaint. Interviews with staff revealed that there have been occasions when attempts to contact the Administrator were not immediately successful and that his work phone did not have voicemail capability. However, staff reported that the Administrator returned calls in a timely manner. Staff further stated that when the Administrator is unavailable, other administrative staff are accessible to address needs as necessary. In addition, residents indicated that the Administrator is seen at the facility daily and is available when needed.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Tuesday Cabiness
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20250227131750

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: VENTURA TOWNEHOUSE	FACILITY NUMBER: 565801810
	VISIT DATE: 01/15/2026

NARRATIVE

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LPA has made multiple on-site visits to the facility for various purposes and observed the Administrator present and on duty. Additionally, LPA verified that the Administrator has an active and valid Administrator’s certificate on file. Although concerns were raised regarding the Administrator’s availability and performance of duties, based on interviews, observations, and document review, the LPA did not obtain sufficient evidence to support the allegation. Therefore, the allegation is Unsubstantiated at this time.

Exit interview conducted and copy of report provided to Administrator.

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Tuesday Cabiness
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026

LIC9099 (FAS) - (06/04)

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