1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32 | The allegation of ‘Facility does not have sufficient staff to meet the needs of the resident’ alleges staff are overworked, spread too thin, and R1 must wait long periods of time for assistance. During the interview with R1, they stated they only receive two hours of care a day out of 24 hours and there are not enough caregivers for the number of residents. During the investigation, the LPA requested pendent call records for R1, but they were not available. During the interview with the Health and Wellness Director, they state R1 would talk a lot and complain a lot and would keep staff in their room which was a challenge for staff to complete their other duties. The LPA attempted to interview additional staff working at the time the complaint was filed but there were not any available. Based on interviews and information received during the investigation there is insufficient evidence to support the allegation of 'Facility does not have sufficient staff to meet the needs of the resident'. Therefore, the allegation is deemed unsubstantiated.
The allegation of ‘Facility staff is not qualified’ alleges all staff are not properly trained to assist R1 with their compression stockings. During the interview with R1, they stated not all staff knew how to help R1 put on their stockings the right way and when this happens, they need to call another staff to assist. During the interview with S1, who is a medical professional, they stated staff did not need special training to assist R1 with their compression stockings and stated the stockings are wrapped on the leg like ace bandages. The LPA attempted to interview additional staff working at the time the complaint was filed but there were not any available. Based on the information on obtained there is insufficient evidence to support the allegation of ‘Facility staff is not qualified’ occurred. Therefore, the allegation is deemed unsubstantiated at this time.
Report and appeal rights were mailed to the licensee's mailing address for signature.
|