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13 | Licensing Program Analyst (LPA) Zabel Chochian conducted a subsequent complaint visit to deliver final finding for the above allegations. LPA met with administrator and reason for visit was explained.
On 12/08/2020, the Department received information that the facility does not have electricity and the call button is not working, cell phone battery is low and cannot be charged, and the other residents who are on oxygen or assisted living devices are not operating because there is no electricity.
Following is a summary of the investigation:
On 12/17/2020, Due to the situation surrounding the Coronavirus Disease 2019 (COVID-19), and to implement mitigation measures, the initial visit complaint investigation was conducted telephonically and allegation was discussed with facility representative Bill Boles. Mr. Boles explained the facility experienced a power outage from 12/7/2020 at around 11AM and it was on and off issue which lasted a day. (continue) |