565802466-4-30-2026-29-AS-DPEA-DUASC6-20260521134502

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 565802466
Report Date: 04/30/2026
Date Signed: 04/30/2026 02:08:38 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2026 and conducted by Evaluator Brian Balisi

COMPLAINT CONTROL NUMBER: 29-AS-20260424140914

FACILITY NAME:	JJ RESIDENTIAL CARE II		FACILITY NUMBER:	565802466
ADMINISTRATOR:	BANAS, LORENZO		FACILITY TYPE:	735
ADDRESS:	1542 DEANNA AVE		TELEPHONE:	(805) 791-3260
CITY:	SIMI VALLEY	STATE: CA	ZIP CODE:	93065
CAPACITY:	4	CENSUS: 4	DATE:	04/30/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Lorenzo Banas		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Staff do not allow clients access to facility backyard

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Brian Balisi conducted an unannounced complaint visit to investigate the allegation listed above. Upon arrival LPA met with staff and explained the reason for the visit. Administrator Lorenzo Banas arrived shortly after.

At approx. 09:35 a.m. LPA conducted physical plant, interviewed staff and reviewed and obtained copies of pertinent documentation relevant to the investigation. At approximately 10:30 a.m., LPA interviewed one (1) neighboring individual and attempted contact at a second neighboring home, however, there was no response. At approx 11:00 a.m. LPA conducted a collateral visit at Advanced Adult Day Health Care and conducted interview with (1) client. At approx 11:30 a.m. LPA conducted a collateral visit at Simi Oaks Counseling Group Facility #565800884 and conducted interview with (1) client.

It was reported that "Staff do not allow clients access to facility backyard" as it was alleged that clients were being restricted from using the backyard.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Brian Balisi
LICENSING EVALUATOR SIGNATURE:	DATE: 04/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 29-AS-20260424140914

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364

FACILITY NAME: JJ RESIDENTIAL CARE II	FACILITY NUMBER: 565802466
	VISIT DATE: 04/30/2026

NARRATIVE

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Continued from 9099

Interviews and record review indicate that all four (4) of four (4) clients reported they are allowed to use the backyard at their discretion. However, clients stated that staff informed them the licensee prefers clients use the garage or front yard instead of the backyard due to reported noise concerns. All clients stated they understand this preference and did not express any concerns regarding the licensee’s or staff’s request to use alternative areas of the facility. During the visit, LPA observed one (1) client exit to the backyard, walk around briefly, and return inside the facility. Staff remained near the sliding door and visually monitored the client until the client reentered the home.

Interviews with five (5) staff members indicated that all clients are permitted to access the backyard at any time. Staff stated that, in response to reported concerns regarding noise levels, they ask clients if they are willing to use the garage or front yard for activities. Staff further stated they explain the situation to clients and request that clients either use alternative areas of the facility or keep noise levels low while in the backyard. Staff also reported that clients have not expressed concerns regarding the use of alternative areas or doing other activities.

LPA interviewed one (1) neighboring individual, who did not report any concerns regarding clients being denied access to outdoor areas or staff creating excessive noise. LPA attempted to interview an additional neighboring individual; however, there was no response.

LPA reviewed camera footage from 04/23/2026 through 04/30/2026 between the hours of 6:00 a.m. and 12:00 a.m. The footage showed staff filling and emptying mop buckets in the early morning, typically before 7:00 a.m. Clients were observed entering and exiting the backyard at various times throughout the day. No clients or staff were observed in the backyard after 10:00 p.m. Based on the information obtained during the investigation, the Department does not have sufficient evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegation, “Staff do not allow clients access to facility backyard” is deemed Unsubstantiated at this time.

Exit interview conducted and copy of report issued.

SUPERVISORS NAME: Desaree Perera
LICENSING EVALUATOR NAME: Brian Balisi
LICENSING EVALUATOR SIGNATURE:	DATE: 04/30/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2026

LIC9099 (FAS) - (06/04)

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