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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 565802471
Report Date: 01/16/2025
Date Signed: 01/16/2025 01:39:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2024 and conducted by Evaluator Esther Cortez
COMPLAINT CONTROL NUMBER: 29-AS-20240130081849
FACILITY NAME:ARIANNA KAY HOMEFACILITY NUMBER:
565802471
ADMINISTRATOR:CAFUIR, DELIAFACILITY TYPE:
735
ADDRESS:4621 CONCORD WAYTELEPHONE:
(805) 246-8490
CITY:OXNARDSTATE: CAZIP CODE:
93033
CAPACITY:4CENSUS: 4DATE:
01/16/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Delia Cafuir TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Medication is being administered without physician’s order.
Resident sustained a fall due to lack of care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Esther Cortez conducted an unannounced subsequent complaint visit at the facility today. At the time of arrival there was nobody present at the home. The LPA contacted the Administrator and administrator Delia Cafuir arrived shortly after and the reason for the visit was explained.

On 02/07/2024, between 11:45 a.m. and 12:30 p.m., the LPA interviewed the Administrators, interview Resident #1's (R1's) Primary Care Provider (PCP) over the phone, conducted a file review, and obtained copies of resident records and other pertinent documents relevant to the investigation. During today's visit the LPA conducted a file review and and obtained copies of resident records.

Report will continue on LIC9099-C, 2nd page.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Kasandra Lopez
LICENSING EVALUATOR NAME: Esther Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 29-AS-20240130081849
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: ARIANNA KAY HOME
FACILITY NUMBER: 565802471
VISIT DATE: 01/16/2025
NARRATIVE
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On the allegations " Medication is being administered without physician’s order and Resident sustained a fall due to lack of care"; it is the concern of the reporting party (RP) that Resident 1 (R1) was being administered Carbidopa-Levodopa medication for at least two (2) weeks, even though it had been discontinued at R1’s skilled nursing facility prior to re-admission to Arianna Kay Home. It was further reported that this medication made R1 sick, inability to walk independently, leading to a fall at the home, and subsequently being admitted to a hospital on 01/21/2024. Furthermore, the RP reported that the information was provided to them, R1 was admitted to St. Johns Medical Center for a UTI, AKI, confused and restlessness, and they do not know if the medication/fall was a contributor for R1 being at the hospital. Date of the fall was not provided. To investigate the allegation the LPA conducted a file review and interviews.

File review revealed that R1 was at Glenwood Care Center, a skilled nursing facility (SNF), from 10/6/2023 to 12/5/2023. A review of R1’s discharged paperwork from Glenwood Care Center dated 12/05/2023, indicated that R1 had active orders for Carbidopa-Levodopa at the time of discharge.

A review of R1’s incident report (IR) dated 01/11/2024, revealed that R1 had a fall on 01/11/2024. The IR indicated that around 5:00 a.m. staff noticed R1 rolling from their bed and R1’s right side of their head hit the nightstand, sustained a bump on their right forehead and small scratch, and staff immediately did cold compress on R1’s head. A review of R1’s Medical/Dental appointment record dated 1/11/2024, indicated that R1 had a telehealth appointment with their primary care physician (PCP) the same day, and the Administrator was given treatment instructions. A review of R1’s incident report (IR) dated 1/21/2024, revealed that per R1’s PCP order, staff needs to monitor R1’s Oxygen level and temperature due to UTI and weakness and on 1/21/2024, around 7:30 a.m., staff checked on R1’s Oxygen level and it was at 80, the staff called 911, and R1 was taken to the hospital.

Administrators revealed that when R1 was discharged from Glenwood SNF all their medications were sent to Neighborhood Pharmacy, and the pharmacy sent it to Arianna Kay home on 12/05/24. The Administrator took R1 to their PCP on 12/07/2023, but R1 was also seen prior to being discharged from the SNF on 12/01/2023. Their PCP administered a physical exam to make sure R1 was well enough to return home. The Administrator took R1’s December MAR for them to review. Interview conducted with R1’s PCP on 02/07/2024, revealed that they had prescribed Carbidopa, however they could not remember the date. They revealed that it was a low dose, and R1 had a prescription in 2021, and that something must have triggered for it to be prescribed again at Glenwood SNF, and refill requests were sent and were approved. Report will continue on LIC9099-C, 3rd page.

SUPERVISORS NAME: Kasandra Lopez
LICENSING EVALUATOR NAME: Esther Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 29-AS-20240130081849
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS N.ASC, 21731 VENTURA BLVD. #250
WOODLAND HILLS, CA 91364
FACILITY NAME: ARIANNA KAY HOME
FACILITY NUMBER: 565802471
VISIT DATE: 01/16/2025
NARRATIVE
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Furthermore R1’s PCP revealed that any psychotropic medication can cause falls, but if R1 had a parkinsonian-like gait (PCP believes they did), the medication should make their condition better, not worse. Based on the information obtained, the department does not have sufficient evidence to determine that Medication is being administered without physician’s order and Resident sustained a fall due to lack of care"; therefore, the above allegations are deemed UNSUBSTANTIATED at this time.

No deficiencies cited. Exit interview conducted and report issued.

SUPERVISORS NAME: Kasandra Lopez
LICENSING EVALUATOR NAME: Esther Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3