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13 | Licensing Program Analysts (LPAs) Kelly Dulek and Martha Guzman Chavez initiated a complaint investigation for the allegations listed above at 1:20 PM. LPAs Dulek, and Guzman Chavez initally met with Operations and Marketing Director Matteo Digrigoli and Wellness Director Lidia Padilla and discussed the reason for today's visit. Entrance interview conducted.
LPAs interviewed the Operations and Marketing Director ans Welnness Director at 1:26 PM, conducted a physical plant tour at 1:49 PM, a kitchen and dining area tour at 2:05 PM, and conducted resident interviews between 2:52PM and 3:25 PM. While conducting the walkthrough, both the pantry and the walk-in freezer were observed to have sifficient food for the entire facility. As well as food from all different food groups. Food labels were inspected and checked to verify they were up to date and not expired. Food labels had expiration date clearly marked as well as having the nutrition facts label in tact. Resident interviews revealed there is a wide variety of foods offered from all food groups. All 4 of 4 residents interviewed are happy with the food and stated that the food is of good quality and quantity. CONT on 9099-C |